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HEALTH
AFFAIRS COMMITTEE
Friday, November 7, 1997
8:15 - 9:15 a.m.
East Oval Room, The Rotunda
Committee Members:
Charles M. Caravati, Jr., Chair
John P. Ackerly, III
William G. Crutchfield, Jr.
William H. Goodwin, Jr.
T. Keister Greer
C. Wilson McNeely, III
Albert H. Small
Hovey S. Dabney, Ex Officio
AGENDA
- I.
ACTION ITEMS (Dr. Cantrell)
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A. Health Care Professionals - Salary Adjustments
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B. Corporate Compliance Program
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C. I.Q. Health
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D. Gainsharing Plan for Medical Center Employees including
wage employees and Clinical Faculty (Dr. Cantrell to introduce
Mr. Halseth; Mr. Michael Halseth to report)
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II.
REPORTS BY THE VICE PRESIDENT AND PROVOST FOR HEALTH SCIENCES
(Dr. Cantrell)
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A. Vice Presidents Remarks
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B. Medical Center Financial Report, September 30, 1997 (Dr.
Cantrell to introduce Mr. Munger; Mr. Peter L. Munger to report)
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C. Remuneration Task Force Report (Dr. Cantrell to introduce
Dr. Jones; Dr. R. Scott Jones to report)
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III.
EXECUTIVE SESSION
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Discussion
of proprietary, business related information of the Medical
Center in connection with its proposed joint venture, as provided
in Section 2.1-344 (A)(24) of the Code of Virginia.
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Investing of public funds where competition or bargaining
is involved when if made public initially the financial interest
of the University would be adversely affected, as provided
for in Section 2.1-344 (A)(6) of the Code of Virginia.
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I.A. Health Care Professionals - Salary Adjustments
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BACKGROUND:
In 1990, the Commonwealth of Virginia authorized the University
of Virginia and the Medical College of Virginia to remove
Health Care Professional Employees from the State Classification
System. This action was requested because of the recruitment
and retention difficulties experienced by the Commonwealths
two teaching hospitals. This action of the General Assembly
authorized each institutions Board of Visitors to establish
Compensation Plans. The codified autonomy legislation, which
became effective July 1, 1996, authorized the Board of Visitors
to establish competitive compensation plans for employees
of the University of Virginia Medical Center.
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DISCUSSION:
Health Care Professionals are recruited primarily in the Southeast,
Northeast and Midwest with the remaining sections of the country
serving as a secondary recruiting market for these individuals.
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Compensation
surveys are an essential management tool to ensure competitive
salaries. The Virginia Society for Healthcare Human Resources
Administration contracts for an annual survey of 52 Virginia
healthcare organizations which cover 152 job classifications
(in the areas of management, direct patient care and support
staff). Additionally, the UVA Department of Human Resources
conducts an annual survey of health care compensation with
hospitals in the Northeast, Southeast and Midwest. The Council
of Teaching Hospitals (COTH) conducts a survey of teaching
hospitals the results of which have served as the basis for
establishing stipends (salaries) for Housestaff.
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These
compensation surveys, coupled with turnover data, information
on difficult to recruit jobs and Bureau of Labor Statistics
compensation trends, are used to adjust the Medical Center
compensation structure. The Medical Center budget for fiscal
1997/1998 anticipated an overall average 4% salary increase.
The budget also assumed another 1/2% for market equity adjustments
for Health Care Professionals other than Housestaff.
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REQUIRED
ACTION: Approval by the Health Affairs Committee with the
recommendation that the salary adjustments for Medical Center
Health Care Professionals be approved by the Finance Committee.
HEALTH CARE PROFESSIONALS - SALARY ADJUSTMENTS
The President will propose the adoption of the following resolution:
WHEREAS, the codified autonomy legislation expanded the Board
of Visitors authority to establish compensation plans; and
WHEREAS, compensation surveys of salaries paid by area, state
and regional health care and other employers have been conducted
and analyzed; and
WHEREAS, the results of these surveys support an average salary
increase of 4%, plus 1/2% of salary for market equity adjustments
for some Health Care Professionals, effective November 30,
1997; and
WHEREAS, the Medical Center has proposed that the salary increases
reflected in the attached 1997 Salary Adjustments Implementing
Guidelines for Health Care Professionals be adopted;
RESOLVED that the attached 1997 Salary Adjustments Implementing
Guidelines for Health Care Professionals are approved.
1997 SALARY ADJUSTMENTS IMPLEMENTING GUIDELINES FOR HEALTH
CARE PROFESSIONALS
Health Care Professionals will be eligible for an average
4% salary increase allocated on the basis of merit. Some Health
Care Professionals may also receive an equity adjustment because
of external market factors or internal alignment concerns.
All market equity adjustments must be recommended by the manager
and be approved by the divisional executive and the Executive
Director of the Medical Center.
Individual salary adjustments, including both merit and equity
that exceed 10%, will require approval of the Executive Director
of the Medical Center.
The minimum and maximum of all salary ranges will be adjusted
by 4%, except operating room technicians will be adjusted
by 8% and pharmacists will be adjusted by 6%.
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I.B.
University of Virginia Medical Center Corporate Compliance
Program
BACKGROUND: The University of Virginia on behalf of its Medical
Center and other health services delivery activities (collectively
referred to herein as the University) is committed
to conducting its business in compliance with the law. In
some circumstances, the interpretation and application of
the law is highly specialized and technical, and common concepts
of right and wrong lend little guidance. Thus, employees,
physicians and agents who believe that they are conducting
themselves properly may, in fact, be risking potential for
violating applicable laws. Violations of the law by employees,
physicians and agents, even unwitting violations, can subject
the University to the risk of substantial monetary penalties
and embarrassment.
With the authorization of the Attorney General, the University
has engaged the law firm of Vinson & Elkins to assist in the
development of a Health Services Delivery Compliance Plan.
The purpose of the Plan is preventive in nature, providing
a comprehensive self-assessment of health services delivery
practices and policies, identifying significant risks and
recommending alternative or preferred solutions.
DISCUSSION: The University can meet its commitment to complying
with the law only through the efforts of our highly skilled
care givers and dedicated support staffs. It is they who must
earn the trust and respect of patients and others by continuing
to conduct their daily affairs with honesty, integrity and
in compliance with the letter and spirit of all applicable
laws. Although honesty and integrity are individual attributes
and each individual ultimately is responsible for his or her
own conduct, the University is committed to maintaining a
working environment that promotes these ideals and permits
our employees, physicians and agents to demonstrate the highest
ethical standards in performing their daily tasks.
The Board's action in authorizing management to proceed in
the development and implementation of a Corporate Compliance
Program should in no way be interpreted as a conclusion that
present management systems are inadequate. Rather, development
and implementation of a Corporate Compliance Program is a
preventive element in the Universitys continuing effort to
improve quality and performance, responsive to the increasing
complexity of the health services delivery operations implicating
highly specialized areas of law.
REQUIRED ACTION: Approval by the Health Affairs Committee
and by the Full Board.
University
of Virginia Medical Center Corporate Compliance Program
The President will propose the adoption of the following resolution:
WHEREAS, the Board of Visitors is committed to continuing
efforts to improve quality and performance;
RESOLVED that,
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The President of the University is authorized to dedicate
the necessary resources toward development of an effective
Corporate Compliance Program (the Program) designed
to prevent and detect potential violations of law and/or
risky practices in the conduct of their business affairs
by employees, physicians and agents of the Medical Center.
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The Program will:
a) Establish compliance standards and procedures reasonably
capable of reducing the risk of wrongful conduct;
b) Appoint specific, high-level individual(s) (responsible
to the Executive Vice President and Chief Financial Officer
with responsibility to coordinate programs with the General
Counsel and the Vice President and Provost for Health
Sciences) with overall responsibility to oversee the administration
of the program;
c) Take steps to communicate effectively the compliance
standards and procedures to all employees and agents by,
for example, mandatory training sessions or the dissemination
of publications;
d) Take reasonable steps to achieve compliance by, for
example, utilizing monitoring and auditing systems, and
by publicizing a reporting system whereby employees and
agents can report perceived wrongful conduct by others
within the organization without fear of retribution;
e) Consistently enforce its standards through appropriate
disciplinary mechanisms, including as appropriate, discipline
of individuals for failure to detect noncompliance; and
f) Take reasonable steps to respond appropriately to noncompliance
after detection and to prevent recurrence, which may require
modifications to the compliance program.
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The development of specific recommendations, educating
and training employees with respect to those specific
recommendations, and reviewing and possibly enhancing
internal controls and monitoring systems will be time-consuming.
Accordingly, management is directed to proceed in a responsible
manner that may include several phases. Periodic progress
reports shall be provided to the Board.
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I.C. New Business Venture - I.Q. Health
BACKGROUND: The Institute for Quality Health (IQ Health) is
a division of the University of Virginia Health Services Foundation
(HSF) established in July 1990. From its inception, IQ Health
has provided a wide range of health promotion and disease
prevention services to the approximately 13,000 University
faculty and staff. While the University remains IQ Healths
major client, IQ Health has steadily grown to provide services
to outside businesses, municipalities and community organizations
throughout the region. Health Enhancement, Employee Assistance
and Occupational Health are the primary services of IQ Health.
It is a recognized leader in providing demand management strategies
as a means of controlling health care costs and achieving
optimal health for individuals and populations. IQ Health
is positioned to track program impact and outcomes through
specialized computer programs it developed.
DISCUSSION: As a result of discussions begun in 1995, The
Cerner Corporation, a large Kansas City-based health information
company, has negotiated with IQ Health to purchase, through
a perpetual license, the intellectual property developed by
IQ Health called the Health Risk Assessment. In addition,
Cerner Corporation by contract will fund continued Health
Risk Assessment product development. The license will
remain exclusive as long as Cerners development funding continues.
The HSF is in the process of evaluating financial details
of the proposed relationship.
ACTION REQUIRED: Approval by the Health Affairs Committee
and by the Full Board.
NEW BUSINESS VENTURE - I.Q. HEALTH
The President will propose the adoption of the following resolution:
WHEREAS, the Institute for Quality Health (IQ Health),
a division of the University of Virginia Health Services Foundation
(HSF), a University-related foundation, proposes to
enter into a new business venture with the Cerner Corporation
to license its Health Risk Assessment to Cerner and to enter
into an agreement whereby it continues to provide services
to Cerner related to development and enhancement to the Health
Risk Assessment; and
WHEREAS, under the Policy on University-related Foundations,
HSF is required to submit all new business ventures for approval
of the Board of Visitors; and
WHEREAS, the Vice President and Provost for Health Sciences
recommends that, in the best interests of the University of
Virginia Health Sciences Center, approval be granted for this
venture;
RESOLVED that the described business arrangement between HSF
and the Cerner Corporation is approved; and
RESOLVED FURTHER that the Executive Vice President and Chief
Financial Officer is authorized, with advice of the General
Counsel, to execute such agreement or agreements as may be
in the best interests of the University of Virginia, with
the HSF, regarding the limitations on the use of the University
of Virginia name in conjunction with the Cerner venture.
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I.D.
1998 Gainsharing Plan
BACKGROUND: The codified autonomy legislation for the Medical
Center, which became effective July 1, 1996, requires approval
of compensation plans for the Medical Center by the Board
of Visitors. Revenue and expenditure variations allow the
Medical Center to consider new approaches to compensate employees.
One component of compensation approved by the Board of Visitors
is a Gainsharing Plan. Under this plan, the gainsharing component
is based on overall institutional performance. The compensation
adjustment is determined by a combination of the Medical Centers
financial performance and quality of service as determined
through quarterly patient satisfaction surveys performed by
a private firm.
DISCUSSION: The 1998 Gainsharing Plan is a means of providing
a financial incentive to employees if the Medical Center is
able to meet predetermined targets for patient satisfaction
(as measured by the quality index) and financial performance
(as measured by operating margin). The patient satisfaction
survey is used as the standard index of ability to deliver
quality care and is derived from quarterly Adult and Pediatrics
Inpatient, Outpatient Clinics, and Emergency Department surveys
carrying a weight of 60%, 30% and 10% respectively in the
overall survey analysis.
The financial strategy for the Medical Center for Fiscal Year
1997-98 must take into consideration the Bond requirements
for cash reserves, physician practice acquisition costs and
technology improvements that are essential for our future.
The target margin for the 1998 Gainsharing Plan is $24,360,000
prior to gainsharing payout. Gainsharing will not be available
unless the Medical Center has achieved its established financial
target and the Quality Index for Patient Satisfaction.
Level I Gainsharing will occur when the Quality Index is 4.49%
or higher. The gainsharing increase will be determined by
applying the appropriate percentage from the matrix shown
below to each employees base salary. Level I Gainsharing will
be a minimum of 1% and a maximum of 4%. If our Quality Index
is less than 4.49, Gainsharing will be varied by five levels
as depicted in the matrix. If the Quality Index is below 4.36
there will be no Gainsharing. These payments will not be included
in the employees base salary for the next year. The gainsharing
payment will be paid in August of 1998 as a one-time lump
sum payment.
Those eligible for participation in the Gainsharing Program
will include: All Medical Center employees including Housestaff
and wage employees who have worked at least 700 hours (Gainsharing
will be proportional for wage employees), and School of Medicine
Clinical Faculty who are on the payroll as of June 30, 1998.
Employees who join the Medical Center during the year will
receive Gainsharing on a prorated basis that reflects the
period of time worked. Gainsharing will not be provided to
any employee who is not performing at a satisfactory level.
KPMG Peat Marwick has been retained to assist the Medical
Center in developing a comprehensive gainsharing plan for
subsequent years.
Gainsharing
Matrix
1998
GAINSHARING PLAN
The President will propose the adoption of the following resolution:
WHEREAS, the Medical Centers approved budget projects a 22,200,000
operating margin for FY 1997-98; and
WHEREAS, the proposed 1998 Gainsharing Plan consists of a
one-time payment to eligible Medical Center employees and
School of Medicine clinical faculty who are performing at
a satisfactory level; and
WHEREAS, the Gainsharing payment will be made in August of
1998 in accordance with the Gainsharing Program and matrix;
RESOLVED that the 1998 Gainsharing Plan is approved.
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II.B.
University of Virginia Medical Center Financial Report, September
1997
BACKGROUND: The Medical Center prepares a quarterly financial
report and reviews the results with the Executive Vice President
and Chief Financial Officer before it is sent to the Health
Affairs Committee of the Board of Visitors. Financial Statements
for the Health Services Foundation are presented to its Board
and made available to the Vice President and Provost for Health
Sciences.
DISCUSSION: The attached are Medical Center operating and
financial summaries for the quarter ending September 1997
compared to previous periods. Each graph shows budget and
actual results for the current and prior fiscal year.
Inpatient occupancy averaged above 75.8% for the quarter compared
to 76.3% last year. The graphs show that admissions and patient
days for the September quarter exceeded both budget and the
prior year. Clinic and ER visits were substantially higher
than budget and the September 1996 quarter.
Operating revenues in the first quarter exceeded expenses
by $11.5 million, compared to $9.5 million for 1995. Medical
Center revenues were $11.4 million higher than last year.
Part of the revenue increase was due to higher admissions
and part was due to favorable reimbursement rates. Reduction
in Medicare revenues as a result of the Federal Balanced Budget
Act will not be realized until after October 1, 1997. Operating
expenses were 11.1% higher than last year due to increase
in medical supply costs and an understatement last year of
purchased services.
Operating and total margins for the quarter were 10.1% and
8.5%, respectively, an improvement over the September 1996
quarter. Operating Cash reserves remain strong; however, capital
commitments totaling over $51 million were outstanding at
the end of September. Days in patient accounts receivable
increased by 2.1 days over last year. The increase was due
to slower payments from Medicaid and problems in obtaining
timely clinical information required for billing.
The first quarter traditionally yields a higher than average
performance for the year. The variation may be more pronounced
given the anticipated cuts in Medicare revenue starting in
the December 1997 quarter.
REQUIRED ACTION: None.
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II.C.
Remuneration Task Force Report
BACKGROUND: The School of Medicine's Faculty Practice Plan
was approved by the Board of Visitors in 1990. It establishes
rules and guidelines to compensate clinical faculty working
at the University of Virginia Health Sciences Center and its
clinical facilities. Its two major components are negotiated
salary and incentive payments. Major change in the health
care environment triggered a comprehensive review of the current
plan by the Clinical Faculty Remuneration Task Force chaired
by R. Scott Jones, M.D., Chair of the Department of Surgery
and President of the University of Virginia Health Services
Foundation. Issues addressed include:
- A
projected drop in clinical income caused by managed care,
discounted payment and capitation
- The
need to align clinical faculty compensation with the goals,
objectives and missions of the Health Sciences Center
- The
need to better align clinical faculty compensation with
individual productivity
- The
projected physician surplus, especially of specialists
- The
need to strategically align compensation criteria across
departments
DISCUSSION: A wide range of internal factors have an impact
on clinical faculty remuneration. These include multiple types
of practice (from generalist to subspecialist), multiple institutional
missions and revenue sources. This creates overhead that must
be borne by clinical income. While these issues are given
close management attention, productivity of each member of
the clinical faculty is a critical component of the Health
Sciences Centers success.
It was in this context that the Task Force recommended a new
compensation plan. Envisioned is a consistent structure for
clinical faculty remuneration rewarding productivity, stressing
individual accountability and addressing the changing nature
of health care. Consistent with the overall goal of the University
of Virginia, to be able to compensate the faculty at the 60th
percentile of peer institutions (for the Health Sciences Center,
the goal is based on the Association of American Medical Colleges
figures) and in light of the changing environment, the Task
Force recommendations included:
- A
rational and fair method for distributing all institutional
revenues to departments and their faculty to be integrated
into the compensation plan
- All
clinical faculty shall receive a Base Salary, providing
a minimum level of compensation for general participation
in the institution's clinical, teaching, research and
administrative activities with adjustments to be made
from time to time
- Additional
guaranteed salary may be paid to clinical faculty designated
as Variable Salary
- The
sum of the Base Salary and the Variable Salary will be
the Negotiated Salary
- New
faculty will be guaranteed a Negotiated Salary for 36
months and all faculty will be reviewed annually
- A
key element is that Negotiated Salaries can go up or down
depending on productivity and revenue production
The Task Force also made implementing recommendations concerning
documentation, review and timing. The goal for full implementation
is July 1, 1998. Data collection and related steps necessary
for implementation are underway.
REQUIRED ACTION: None.
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