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About Us

Our Mission

To provide a safe, comfortable, and affordable community through a service-based organization which supports the University's academic, cultural, and social goals.

Our Vision

Through our collective efforts, we will deliver a comprehensive array of services at the highest attainable levels of performance.

Our Values

We value our residents, guests, and the members of the University Community and strive to provide services that support and promote their personal development and success.

We value the promotion of a "community" where all individuals are treated with dignity and respect.

We value each other and believe that each individual staff member makes a significant contribution to our success.

We value employee growth and development and are committed to creating a continuous learning environment that fosters improvement in employee skills and abilities, advancement in leadership potential, and individual and team success.

We value teamwork and strive to ensure "win-win" outcomes in all situations.

We value honesty and integrity in the carrying out of our responsibilities.

We value flexibility, creativity, innovative thinking, problem-solving, risk-taking and change that lead to continuous improvement.

We value dedication to excellent service, delivered with a sense of warmth, friendliness, and pride to our residents, guests, and the University community.

We value the preservation and continuous development of our facilities to meet changing customer needs.

Organization

Housing Division Organizational Chart (PDF)

Commitment to Diversity

Diversity stands with ethics, integrity, and academic excellence, as a cornerstone of University culture. The University promotes an inclusive and welcoming environment that embraces the full spectrum of human attributes, perspectives, and disciplines. When people of different backgrounds come together, they exchange ideas, question assumptions (including their own), and broaden the horizons for us all. A University of Virginia community rich in diversity affords every member equal respect – and provides a forum for understanding our differences as well as our commonalities.

Privacy Policy

Commitment to Privacy. Individuals' privacy is important to the University of Virginia. To better protect your privacy we provide this notice explaining our online information policy and practices. To make this notice easy to find, we make it available through a link on our homepage. Our privacy and public records obligations are governed solely by applicable Virginia statutes, including, but not limited to, the Virginia Privacy Protection Act of 1976, the Virginia Freedom of Information Act, and by any applicable U.S. federal laws. The entire policy can be found at http://www.virginia.edu/copyright.html#privacy.