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Reporting an Information Security Incident

Where you report your information security incident depends on the nature of your University affiliation. Select the title that best describes your UVa affiliation, and the form will display the instructions for you to follow to report an information security incident.

Medical Center Employee
Health Services Foundation Employee
UVa's College at Wise (or Related Foundation) Student or Employee
UVa Student
University Academic Division or Other Foundation Employee

Instructions

If you feel threatened or endangered: Immediately contact the UVa Police (911 from any University phone or 434-924-7166 from other phones).

Call the Computing Services Help Desk at (434) 924-5334 to report incidents to the Medical Center's Information Security Office. Additional information is provided in the Medical Center's Incident Management Guideline.

Instructions

If you feel threatened or endangered: Immediately contact the UVa Police (911 from any University phone or 434-924-7166 from other phones).

Report incidents to the HSF HIPAA Security Desk at (434) 970-2484 or (434) 924-5334.

Instructions

If you feel threatened or endangered: Immediately contact the UVa-Wise Police at (276) 328-2677.

Report incidents to the Security and Policy Coordinator by emailing abuse@uvawise.edu or calling (276) 376-4641. If the incident involves equipment theft, the person reporting the incident should also immediately contact the UVa-Wise Police Department at (276) 328-2677. The Information Technology Security and Policy Coordinator will inform all other appropriate University officials.

Instructions

If you feel threatened or endangered: Immediately contact the UVa Police (911 from any University phone or 434-924-7166 from other phones).

If the incident involves student activity or student-owned equipment, then:

If the incident involves activity in a student-employee capacity, see the instructions for University Academic Division or Other Foundation Employee.

Instructions

If you feel threatened or endangered: Immediately contact the UVa Police (911 from any University phone or 434-924-7166 from other phones).

If your problem has any of the following characteristics:

  • Potential unauthorized disclosure or alteration of University data not routinely made available to the general public, e.g., employee evaluations, or data the University is legally or contractually bound to protect—e.g., Social Security numbers, credit card numbers, certain research data
  • Unauthorized alteration of any University data, especially sensitive or secure data.
  • Loss or theft of electronic devices, electronic media, or paper records that include University data not routinely made available to the general public or data the University is legally or contractually bound to protect
  • Defacement of a University website
  • Unauthorized use of an individual's computing account
  • Use of computing resources for unethical or unlawful purposes (incidents involving pornography should be reported directly to the University Audit Department at 434-924-4110). All calls to this Internal Audit Fraud hotline calls are anonymous per UVa Internal Audit)
  • Contact from the FBI, Secret Service or other law enforcement organizations regarding a University electronic device that may have been used to commit a computer crime.

...then...

If the problem does not have any of the above characteristics, then:

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