Espanol? Hospital needs you
problems in the health care setting due to language differences
can have serious consequences for the patient, the care-giver
and the hospital. The U.Va.
Medical Center is experiencing a dramatic increase in the
number of its patients who do not speak English, or who have limited
English proficiency, and is seeking volunteers for its Language
Bank, which matches interpreters with patients who need them.
Bank members should be native or fluent speakers of languages
other than English, and must also be fluent speakers of English.
Interpreters, who can be staff, students or community residents,
facilitate communication between the patient and health care provider
in clinics, at the bedside and in the Emergency Department.
of all languages are needed, but especially those who speak Spanish,
Serbo-Croatian, Mandarin, Arabic and Vietnamese. Volunteers are
called on an as-needed basis, usually only a few times each semester,
and may accept or decline any request. Once registered with the
Language Bank, volunteers receive an information packet about
guidelines for medical interpretation, ethics for interpreters,
cross-cultural issues and liability coverage.
individuals can register by filling out a one-page form at the
Department of Volunteer Services, located in the lobby of University
Hospital next to the Gift Shop, or by calling Kristin L. Wenger,
at 924-5251, or via e-mail at firstname.lastname@example.org.