Programs aid employees
in work and life skills
the Department of Organizational
Development and Training's programs, learning at U.Va. is
not limited to students. ODT's Workplace Education Program is
geared toward those who, as a nationwide group, receive the least
amount of training and educational support -- housekeepers, grounds
workers and maintenance staff.
The program includes seminars geared toward improving basic skills,
including ways to make decisions, speak and listen effectively,
solve problems and search for information. There are also sessions
on reading, writing, math skills, critical/analytical thinking,
and working with others.
continues to offer, in partnership with Housing and Facilities
Management, a preparation class for employees who want to pass
the high school equivalency exam.
on a needs assessment conducted in Housing and Facilities Management,
ODT began offering two additional classes in January with the
support of those two divisions: Reading for Success, and Work
Skills for the New Millennium.
traditional schooling, these classes build on adults' prior experiences
and knowledge, said Debbie Tuler of ODT. They include individual
and group goal-setting, they address the needs and concerns of
adults, and they explicitly address application of skills on the
job and in one's personal life. Participants' learning and progress
is assessed in relation to individual starting points, rather
than by comparing participants with one another.
Work Skills class is project-based, so that participants improve
their skills by doing a work-related group project. They then
demonstrate their learning by presenting the project to supervisors
and co-workers. ODT contracts with the Charlottesville Adult Education
Program to offer these classes.
In addition, last spring other workshops previously targeted to
employees in pay grades above 4 were offered to employees in pay
grades 1-4, and will be open again. Over the course of the year,
these will include such topics as customer service, conflict resolution,
assertiveness, communication skills, career development, and personal
these classes and workshops are a benefit to employees, they also
benefit the University as a whole, according to Tuler. Research
shows that organizational benefits may include increased retention
and decreased turnover, increased job effectiveness, improved
safety records, improved customer satisfaction, and improved ability
to handle on-the-job training, Tuler said.
GED preparation class, which is free, begins Sept. 11. Other workshops
may have a fee. For information on Workplace Education at U.Va.,
contact Tuler at 243-8968, or via e-mail firstname.lastname@example.org