financial offices merged
and families soon will be able to get one-stop service on their
financial accounts, as the Bursar's and financial
aid offices are being merged into one unit called Student
Financial Services. The streamlining process began this month,
but will be complete by fall, according to director Yvonne Hubbard.
new office will have a more holistic view of students' financial
needs and be able to guide them more efficiently through the financial
maze here at U.Va.," Hubbard said. "We hope to provide more information
to staff and faculty who are also trying to help students."
being planned include having one phone number by June, which should
eliminate the problem of getting transferred from office to office
to find answers to financial questions, said Hubbard. The office
will explain how to use the reorganized services to new students
and parents during this summer's orientation sessions. An integrated
Web site will be ready by the fall.