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Spring 2004

Briefly

Technical SWAT Team Being Developed

The LSP task force wants the University to be prepared for issues that may arise once we are on the new 11i platform. Task force members have proposed and are currently defining a SWAT team to help LSPs handle hardware problems and sometimes elusive response time issues.

“We are just in the initial discussion phase,” says Julie Matune, member of the LSP task force. “We are anxious to have a procedure in place to get the right technical people involved when issues arise.”

Strong Password Required for 11i Once Current Password Expires

The first time you log on to the Integrated System following the upgrade, your current password will work. Once that password is set to expire and you are prompted to change your password, version 11i will require a strong password.

To help ease the transition to 11i, ISDS will notify you if your password is set to expire during the cutover period so that you can change it before the cutover period begins. This will prevent problems logging on during the cutover period and allow you to avoid having to create a strong password immediately after go-live.

A strong password means:
• Passwords must be of length seven (7) or greater
• Passwords must contain at least one character and one number
• Passwords cannot contain your username, better know as your user-id
• Passwords cannot contain repeating characters (i.e. support1 is not a valid password)
• Passwords should not contain special characters (special characters cause problems with Discoverer log-ons, especially $ and @)
• Passwords cannot be re-used within 135 days

You will have to change your password every 45 days, as you do now. In 11i, you will get an email notification 7 days in advance of your password expiration. If you do not change your password at that time, you will be notified when your password actually expires.

For more information on strong passwords and security issues, click here.

Hints and Tips for Discoverer

Once we are on version 11i of the I.S. applications, how can I keep from getting locked out of Discoverer?
In 11i, you will get an email notification 7 days in advance of your Integrated System password expiration. If you do not change your password at that time, you will be notified when your password actually expires.

If you get the “Your password has expired” notice when logging on to the I.S. applications, you will be unable to log on to Discoverer until the day after you change your password.

To avoid this, either change your password as soon as you get the email notification in advance of your password expiration, or you may choose to mark your calendar to proactively change your password once a month. Change it at the end of the day, before 5:30, and the next day both Production and ODS are in sync, and your new password is in effect.

To proactively change your password in 11i, you will go to the Navigator window menu bar, select the EDIT menu, then Preferences -> Change Password.

Version 11i of the Integrated System will lock out users after 3 failed password attempts. You will need to call the ITC Helpdesk at 924-3731 to have your password reset, but it will not work for Discoverer until the next day. So be careful when logging on to the applications that you use the correct password.

Discoverer will not lock you out unless your system password has expired. It will shutdown, however, after three failed attempts to log on. You will have to reopen Discoverer and try again.

Which special characters in a password will cause problems with Discoverer?
Avoid using $, @, / or \. It is safest to avoid using any special characters.

How do I add a page item bar to my Discoverer report?
If the report does not have a page item bar already, go to View on the menu bar and select Page Items. You can then drag an item to the page item bar or add a new item.

Please send your hints and tips to Carole Horwitz at crh5y@virginia.edu so they may be included in the next issue of IS Exchange. If your tips are published, we will send you a thank you gift for helping out your fellow users of the Integrated System.

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Questions and Answers From Users

We encourage you to send questions, or answers to questions you have heard, to be included in future issues of IS Exchange. Please send them to Carole Horwitz at crh5y@virginia.edu. If your questions or answers are published, we will send you a thank you gift for helping out your fellow users of the Integrated System.