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Spring 2007

UVa Marketplace Update

As we all have learned over the course of many system implementations, go-live is just one step – albeit a big step – in the journey of making a system work for the University. It is always followed by trouble-shooting, stabilization, and enhancements.

The UVa Marketplace implementation is following the same pattern. Since go-live on December 4, 2006, Procurement Services and ISDS have been working on enhancements to the system even while solving user issues that have arisen. Some of the usability initiatives more apparent to departmental shoppers include working to:

  • Increase the number of vendors who can receive special instructions from shoppers through the “reference number” or “note to supplier” fields.
  • Change the overall appearance of the Marketplace to improve access to and visibility of preferred suppliers
  • Improve usability of punchout catalogs
  • Add an additional 30 vendors in areas such as catering, books, and audiovisual

“We have been able to respond to some specific customer requests,” says Terry Butler, Assistant Director of Procurement Services. “We now have the ability to save the cart in the Marketplace and finish later. In addition, we have added additional decimal spaces in the Unit price and have requested two new units of measure, one of which has already been added.”

“Our primary concern is ensuring that orders are delivered in a timely manner,” continues Butler. “But while working to stabilize the system, we continue to look for opportunities to improve system usability.”