Getting Help in Using the Integrated System

In this section you will learn how to access the documentation in the How Do I...? section and other resources for help when using the Integrated System.

Steps:

  1. Click the How Do I ...? button.   Step 1
  2. You will see lists of modules separated into three categories: Finance, HR/Payroll, and General.

    Under the section How Do I Get Help? you will find the Integrated System Customer Support Center telephone number and hours.   Step 2
  3. Select the module for which you need help.

    Click the Payroll link.   Step 3
  4. When you select the module, the responsibilities that have access to that module will be listed.

    Click the HRMS Timekeeper link.   Step 4
  5. When you select a responsibility, you will see the Desk Manual for that responsibility. The Desk Manual includes Procedures, Navigation Instructions, and sometimes Reference Documents or other documents.

    Procedures are business processes. They include one or more Navigation Instructions which provide step-by-step instructions for completing tasks in the Integrated System.   Step 5
  6. You will also see a link to Student Guides. Student Guides are PDF files of the actual training manuals used in instructor-led classes that you can view or print.

    If you hold your cursor over the link, you will see a list of the modules in the Integrated System. You can click on the name of the module and then click on the Student Guide you want to see or print.

    Next you will see how to view a Navigation Instruction.   Step 6
  7. Click the Time Management - Entering Time for Salaried Employees link.   Step 7
  8. When you select a Navigation Instruction, you will see step-by-step instructions for completing the task in the Integrated System. There are is also a link to the Procedure, when applicable, and sometimes there are links to reference documents in the Navigation Instruction.

    When you are finished viewing an online Navigation Instruction, you can simply close it by clicking on the x in the upper right-hand corner and you will go back to the Desk Manual for the responsibility you selected.   Step 8

Congratulations! You have completed the section on how to access resources for help in using the Integrated System.

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