Popup Blocker Information

Trouble accessing functionality or Help within the SIS?  It could be due to popup blockers.

TABLE OF CONTENTS

• Background
• Preliminary steps
• Adding SIS to the Local Intranet Security Zone
• Third party popup blockers
• Using a non-IE browser

 

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Background

Though popup blockers and heightened internet security are necessary precautions for most web browsing, some features of the Student System will not work properly without the configuration recommended below. 

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Preliminary steps

1. To ensure that every aspect of the Student System will work, use IE6/IE7 (see note below)
2. Add SIS sites to the Local Intranet Security Zone (see steps below)

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Adding SIS to the Local Intranet Security Zone

To add the Student System to the Local Intranet Security Zone for different browsers, please follow the steps below:

Internet Explorer:

1. Open the “Tools” tab along the top of the browser and hold your mouse over “Pop-up blocker.”
2. Click “Pop-up blocker settings.”
3. Under the field “Address or website to allow” add “*.admin.virginia.edu” without the quotation marks and click “Add.”
4. If you are visiting a U.Va. page and the message “Pop-up blocked. To see this pop-up or additional options click here…” appears along the top of your web browsers window, please click the bar and choose the second option “Always allow pop-ups from this site…”

Firefox (PC):

1. Update to Firefox version 3 or higher from their website (http://www.mozilla.com). Clicking “Check for Updates” under the “Help” tab will not always update to version 3.
2. On the toolbar along the top of the screen, click “Tools,” then scroll down to “Options.”
3. Click the “Content” icon on the top of the new window.
4. Beside where you see “Block pop-up windows,” click on the “Exceptions” tab.
5. Add “admin.virginia.edu” without the quotation marks under where it says “Address of web site,” and click the “Allow” tab.
6. If you are visiting a U.Va. page and the message “Firefox prevented this site from opening a pop-up window. Click here for options…” appears along the top of your web browsers window, please click the bar and choose the first option “Allow pop-ups for (site listed here).”
7. Please note that within the UPK, “Do It!” mode is not available in any version of Firefox.

Firefox (Mac):

1. The instructions are the same as the PC version, but to reach the pop-up blocker options, click the Firefox menu and select “Preferences.”

Safari (PC):              

1. Go to “Edit” in the toolbar along the top of the screen and uncheck “Block Pop-up Windows.”
2. At this time, Safari does not have an exception setting to selectively allow pop-ups from certain trusted sites like the U.Va. Student Information System.
3. If you’d like to re-enable pop-up blocking after using the Student Information System, please click edit along the top of your screen and re-check “Block Pop-up Windows.”  
4. Please note that within the UPK, “Do It!” mode is not available in Safari.

Safari (Mac):

1. The instructions are the same as the PC version, but the pop-up blocker options are located under the “Menu” along the top of your browser.

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Third Party Popup Blockers:

If you are using a third party popup blocker, e.g., the ones included in Google Toolbar, you must temporarily disable them or set them to trust websites in the *.admin.virginia.edu subnet.  This is an easy step to miss and causes a majority of issues reported by users. 

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Using a non-IE browser:

If you use a browser other than IE6/IE7 or have a concern about using the Local Intranet Security Zone, at a minimum please add these addresses to your “Allow Sites” and/or trusted sites under your popup blocker: https:/*.admin.virginia.edu/; http://*.admin.virginia.edu/

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Note that although most SIS functionality will work with other browsers (with popups enabled), the Help system embedded in SIS is only fully functional in IE using the Local Intranet Security Zone.