Pop-up Blocker Information

Trouble accessing functionality or Help within the the Integrated System (including SIS)?  It could be due to popup blockers.

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Background

Though pop-up blockers and heightened internet security are necessary precautions for most web browsing, some features of the Integrated System (including the Student Information System - SIS) will not work properly without the configuration recommended below. 


Preliminary steps

To ensure that every aspect of the Integrated System will work, use IE8/IE9 or Firefox ESR 17+(see note below)


Modifying built-in pop-up blocker settings

Internet Explorer:

    1. Open the “Tools” tab along the top of the browser and click on "Internet Options.”
    2. Click “Pop-up blocker settings.”
    3. Under the field “Address or website to allow” add “*.virginia.edu” without the quotation marks and click “Add.”

Firefox (PC):

    1. Update to Firefox ESR version 17 or higher from their website (http://www.mozilla.org/en-US/firefox/organizations/all.html).
    2. On the toolbar along the top of the screen, click “Tools,” then scroll down to “Options.”
    3. Click the “Content” icon on the top of the new window.
    4. Beside where you see “Block pop-up windows,” click on the “Exceptions” tab.
    5. Add “.virginia.edu” without the quotation marks under where it says “Address of web site,” and click the “Allow” tab.

Firefox (Mac):

    1. The instructions are the same as the PC version, but to reach the popup blocker options, click the Firefox menu and select “Preferences.”

Safari (Mac):              

    1. Go to “Safari” in the toolbar along the top of the screen and click on “Preferences.”
    2. Click on “Security” and uncheck “Block Pop-up Windows.”

    At this time, Safari does not have an exception setting to selectively allow popups from certain trusted sites like the U.Va. Integrated System. If you’d like to re-enable popup blocking after using the Integrated System, please follow the steps above but check the box “Block Pop-up windows.”  

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Third Party Popup Blockers:

Enterprise Applications recommends you do not use third party toolbars (Google, Yahoo, etc.) and pop-up blockers. You should remove them for maximum compatibility with the Integrated System. If you must keep the toolbar or pop-up blocker, you will have to set them to trusted websites in the *.virginia.edu subnet.  This is an easy step to miss and causes a majority of issues reported by users. 


Using a non-IE browser:

If you use a browser other than IE8/IE9 or have a concern about using the Local Intranet Security Zone, at a minimum please add the following address to your “Allow Sites” and/or trusted sites under your pop-up blocker:*.virginia.edu/


Note that although most Integrated System functionality will work with other browsers (with pop-ups enabled), the Help system embedded in the Integrated System is only fully functional in IE.