Trouble accessing functionality or Help within the the Integrated System (including SIS)? It could be due to popup blockers.
- Preliminary steps
- Modifying built-in pop-up blocker settings
- Third party popup blockers
- Using a non-IE browser
Though pop-up blockers and heightened internet security are necessary precautions for most web browsing, some features of the Integrated System (including the Student Information System - SIS) will not work properly without the configuration recommended below.
To ensure that every aspect of the Integrated System will work, use IE8/IE9 or Firefox ESR 17+(see note below)
- Open the “Tools” tab along the top of the browser and click on "Internet Options.”
- Click “Pop-up blocker settings.”
- Under the field “Address or website to allow” add “*.virginia.edu” without the quotation marks and click “Add.”
- Update to Firefox ESR version 17 or higher from their website (http://www.mozilla.org/en-US/firefox/organizations/all.html).
- On the toolbar along the top of the screen, click “Tools,” then scroll down to “Options.”
- Click the “Content” icon on the top of the new window.
- Beside where you see “Block pop-up windows,” click on the “Exceptions” tab.
- Add “.virginia.edu” without the quotation marks under where it says “Address of web site,” and click the “Allow” tab.
- The instructions are the same as the PC version, but to reach the popup blocker options, click the Firefox menu and select “Preferences.”
- Go to “Safari” in the toolbar along the top of the screen and click on “Preferences.”
- Click on “Security” and uncheck “Block Pop-up Windows.”
At this time, Safari does not have an exception setting to selectively allow popups from certain trusted sites like the U.Va. Integrated System. If you’d like to re-enable popup blocking after using the Integrated System, please follow the steps above but check the box “Block Pop-up windows.”
Enterprise Applications recommends you do not use third party toolbars (Google, Yahoo, etc.) and pop-up blockers. You should remove them for maximum compatibility with the Integrated System. If you must keep the toolbar or pop-up blocker, you will have to set them to trusted websites in the *.virginia.edu subnet. This is an easy step to miss and causes a majority of issues reported by users.
If you use a browser other than IE8/IE9 or have a concern about using the Local Intranet Security Zone, at a minimum please add the following address to your “Allow Sites” and/or trusted sites under your pop-up blocker:*.virginia.edu/