Reports Frequently Asked Questions
 
 

TABLE OF CONTENTS
Getting Started
Descriptions of Reports
Printing Reports
Error Messages
Notification of Report Changes
Creating or Modifying Discoverer Reports
Exporting Reports
Miscellaneous
Specific "How Do I's"

Discoverer 10.1

 
 

Getting Started

 
 

Descriptions of Reports

 
 

Printing Reports

 
 

Error Messages

 
 

Notification of Report Changes

 
 

Creating or Modifying Discoverer Reports

 
 

Exporting Reports

 
 

Miscellaneous

 
 

Specific "How Do I's"

 
 

Discoverer 10.1

 
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Getting Started

How do I log on to Discoverer? Specifically, what is the connect string and what username and password do I use?

  • Username: userid:(must enter a colon after your computing ID
  • Password: your Integrated System password
  • Connect: iods

NOTE: You must choose a responsibility that begins with "UVA ODS Specialist" to see predefined Discoverer reports

How do I run reports?
The Integrated System offers three ways to run reports:

  1. The Integrated System is equipped with standard reports that are available on-line by each application and responsibility.
  2. A variety of custom reports were written by the ISDS team in the Operational Data Store (ODS) using Oracle Discoverer, a query tool. These are available to all users in the ODS with the appropriate UVA ODS Specialist responsibility.
  3. Users are also able to build and maintain their own reports in the ODS using Oracle Discoverer.

Other query tools, such as Brio Query, SAS, etc., can also be used to query the Integrated System. However, there is a loss of some functionality such as naming conventions, etc., whenever a tool other than Discoverer is used.

Within the ODS, there are a number of business areas and views that will organize information and reports along the lines of the applications, e.g. a purchasing business area, PBPA Project Billing (grants management) business area, etc.

How can I see all the lines on a Discoverer report?
To see all lines on a report, do the following:

  1. Click "Tools" on the menu bar.
  2. Click "Options" From the Tools drop down box.
  3. Click the "Query Governor" tab.
  4. Increase the number associated with the "Limit Retrieved Date".
  5. Open the report, or if the report is already opened, refresh the report (click Sheet on menu bar, click Refresh Sheet from drop down box.)
  6. Click Sheet from menu bar.
  7. Click "Retrieve All Rows" from drop down box.

Note: Once you have successfully completed steps 1-4, you should only need to repeat steps 6 and 7 after you first open a new report.

 
 

Description of Reports

How can I view descriptions of Integrated System standard reports?

  1. Open the Submit Request Form screen.
  2. Click on List of Values, select the report. Parameters box will open.
  3. Click on the "Help" button for a description of the report.

How can I view descriptions of Discoverer reports?
When you select a report in the "Open Workbook from Database" window, a description of that report will show on the bottom of the window for many of the reports. For longer descriptions, plus columns indicating the intended user, the purpose of the report, parameters, page items, and columns, see Discoverer Predefined Reports Inventory.

How do I know what is in each Discoverer report and which one to use?
For those reports with an “IS.” Prefix, see the Discoverer Predefined Reports Inventory. There is also more in depth information available for some of the more frequently used reports. See Focus on Reports Sessions.

NOTE: See Procurement Services website for reports with a "PDW4X." prefix.

 
 

Printing Reports

How can I print my Integrated System standard reports so they fit on 8 ½ x 11 paper?
Use one of the following methods:

  1. Direct output to a network printer:
    1. When you schedule the report, send the output directly to a network printer by clicking "Completion Options" and selecting the desired network printer.
    2. Alternately, from the “Requests” form which shows requests statuses: select Tools, Reprint, and select the desired network printer and desired number of copies.
  2. Use a local printer:
    1. If you do not have a network printer, it is possible to resize the HTML output to print on your local printer that has a "postscript" print driver by doing the following:
      a. Open the Submit Request Form screen.
      b. Click on List of Values, select the report. Parameters box will open.
      c. Click on question mark (?), which opens a Help screen, describing the report and letting you select parameters.
      d. Click OK.
      e. Submit report, and you will see the Requests screen.
      f. Click View Output, and you will see the report, with a menu bar across top.
      g. Go to File menu, and select Print, and you will see the Print screen.
      h. Select Properties.
      i. On the Finishing tab, click on picture so shows landscape position (horizontal).
      j. On the Effect tab, enter 85 in the % of normal size box.
      k. Click OK.
      l. Click OK.

      NOTE: The report may still not print on letter-size paper using this method if there is too much information for letter-size paper. If the above steps do not resolve the problem, contact your technical support person, or call the ITC Help Desk at 4-3731.

Standard IS Reports Printing Tip: To print or reprint a system report such as the UVA Cash Balance Report by Project or the UVA PA Installment vs Funding vs Expenditures Report, you do not have to rerun the report. Simply select "View," "Requests," "Find." Then select the request you want to reprint and select "Report," "Tools," "Reprint", the select the desired network printer and number of copies. This is helpful if you ran the report initially with the ‘Number of Copies” set to zero and then later determine you need a paper copy.

How can I print multiple reports in landscape without formatting each one separately?
When running multiple standard reports that you want to print landscape (Discoverer reports are formatted to print landscape), you can reset the setting in Windows, then reset it when you are done. Depending on your version of Windows, the process is: Start -> Printers and Faxes ->Select printer ->Printing preferences ->Advanced ->Layout options ->Orientation ->Landscape. You also may reduce the size of the data on the page by reducing the scale to less than 100%.

 
 
Error Messages

I received an "ORA-03123: operation would block" message. Anything I tried after that returns an "ORA-03127: no new operation allowed until active operation ends".
Once you receive the "ORA-03123: operation would block" message, the database connection is actually broken. Any further action will result in "ORA-03127: no new operation allowed until active operation ends" error. The only thing you can do at this point is to reconnect. Sometimes Discoverer will allow you to close the current workbook. If it asks you if you want to save the current changes, click "no". Close Discoverer and reconnect. If you can't close Discoverer through this method, you may have to either re-boot or, using Windows Task Manager, do an "End Task" on Discoverer.

 
 
Notification of Changes

What is happening regarding improving existing or creating new reports?
Current steps being taken to improve or create new reports include:

  • FUSS (Finance Usability and System Solution) task force continues to work to improve existing and create new pre-defined reports.
  • HRD&T ODSv-Working with Pre-defined reports class: shows users how to make simple modifications to pre-defined reports.
  • HRD&T ODS2 class: designed to develop the skills necessary to design and develop ad-hoc user-defined database queries and reports. Both the presentation the the practice exercises use data and information directly related to the UVA Integrated System responsibilities.

Will I be notified if reports are improved or new reports are created?
New reports, or significant changes in existing reports are communicated via some combination of the following:

  • email to targeted user groups
  • IS Exchange
  • Reports website
  • Announced at User Group meeting

 

 
 
Creating or Modifying Discoverer Reports

How can I understand the links, views, and fields to create my own reports by modifying and/or combining information from existing reports?
HRD&T ODS2 class: designed to develop the skills necessary to design and develop ad-hoc user-defined database queries and reports. Both the presentation and the practice exercises use data and information directly related to the UVA Integrated System responsibilities.

How can I modify existing Discoverer reports to meet my needs?
HRD&T ODSv-Working with Pre-defined reports class: shows users how to make simple modifications to pre-defined reports.

How do I recreate one of my own existing reports when a U.Va. custom view changes?
Click here for steps to follow.

Tips regarding Page Items
Page items are found on the page axis (or Page Item) section of a Discoverer Report. Each page item represents a column of data and contains a drop down list of values. Page items restrict data displayed on the report to the value selected from the drop down box. The way they work is similar to data ‘filters’ in Excel.
For examples and details, click here.

Tips regarding using the Wild Card character "%" in parameters
The % character is used by Discoverer as a wild card. Often reports will have parameters that contain a ‘%’ character. This is your cue that you may use one or more wild cards any where in the parameter field to control how much or how little data the report returns. For examples and details, click here.

Tips regarding changing a parameter to allow multiple selections
If there is a report that only allows you to select one value at time (as in the example below) and you would like to be able to select multiple values at one time, you can change the parameter to allow multiple selections if it makes sense to do so. For examples and details, click here.

 

 

 
 
Exporting Reports

How can I modify my Discoverer report to make it easier to export?

Warning about Exporting to Excel from Discoverer
It is now possible to export the results of a Discoverer query directly to Excel by clicking on the Excel logo in the upper right hand corner of the report display. BEWARE: Discoverer uses an older Excel standard to ensure maximum backward compatibility, but it also can cause some data from large files not to be retrieved. To be sure that all data rows are retained, select “YES” when asked whether you want to save to a later version.

 
 
Miscellaneous

What happened to the Information Warehouse data?
Beginning in July 2001, information generated within the Integrated System financial applications went into the new Operational Data Store (ODS) rather than into the Information Warehouse. This means that, for longitudinal reporting, users will have to go to two places, at least for a while. Both data repositories are compatible with Excel and Access, however, so information can be down-loaded into those programs and formatted for reporting purposes.

How can I receive more training on reports?
All existing classes are open to UVA employees free of charge. You are encouraged to enroll in any of the classes and stay for as much or as little as you feel you need. The ODS 2 class is for more advanced reports users.

 
 
Specific "How Do I's"

How do I get more information about a transaction on the detail transaction report?
If the comment field does not provide sufficient information, you will have to contact the person listed as preparing the transaction. In the case of Internal Service Providers, the transaction number should have a beginning code to help you identify the provider. See Internal Service Provider Contacts.

How do I see the invoice payment date on the Detailed Transactions report?
You cannot see the invoice payment date in the report, but you can view the invoice payment date on-line. Sign on to the Integrated System as UVA AP/PO Viewer or UVA PO Purchaser. Open the “Invoice Overview” form and key in either the invoice number (shown on the expenditure detail report as “Transaction No.”), then click “Find”. Click “Overview” at the bottom of the form. On the bottom right hand side of the overview form you will find a “Paid On” date which is the invoice payment date.

Where can I see the Voucher Number or Invoice Number for my Expenditures?
When reviewing information found on the Expenditure Detail reports, you can find the voucher number and invoice number for your expenditures under the column titled "Transaction No."

Can I run my procurement reports by Org value?
It is not possible currently to run your purchasing reports by org. Procurement Services is exploring the possibility. A message will be sent to users if that selection criterion becomes available to users.

Do end-dated projects have to show up on reports?
This issue has been discussed in both FUSS and Grants Reports task forces. In addition to end-dates, there are close-dates and project statuses that have to be considered. Because reports are used by different people with different award types, there is no obvious time to drop projects off of the report, even when end-dated. ISDS is exploring possibilities and ramifications with central offices. A message will be sent to users if that selection criterion becomes available to users.

How do I find out which employees report to which supervisors?
Log on to Discoverer with either a “UVA ODS Specialist–Limited” or “UVA ODS Specialist-Restricted” responsibility, then run the “IS.HR_Employees by Supervisor and Organization” report.

How do I show only the current commitments when I select multiple periods in running the IS.FM_Expenditure Detail by Project report?
The IS.FM_Expenditure Detail by Project report was designed to allow users to run a detailed report of transactions for a specified period. Although you have the option of selecting multiple periods when you run the report, you will also get all the commitments as they existed at the end of each period selected. In the case of payroll encumbrances, commitments most likely will be over inflated when you run the IS.FM_Expenditure Detail by Project report for multiple periods.

If you run the IS.FM_Expenditure Detail by Project report for multiple periods, it would be best to delete the commitment column all together so that you don’t get an inflated commitment amount. Then, if current commitments are desired, run the IS.FM_Open Commitments by Project report for the latest of the multiple periods for which you ran the IS.FM_Expenditure Detail by Project report.

To delete a column from a Discoverer report – run the report as usual. When the report is finished, click on the column you wish to delete (make sure the column is highlighted), then press the <Delete> key.

Is there a way to make manual encumbrances disappear from a report?
There is an option when you run the IS.FM_Expenditure Detail by Project or IS.FM_Expenditure Detail by Award report to exclude Oracle manual encumbrances. There is also an option to exclude all labor encumbrances. (Note: UVA Manual Encumbrance Sub-System transactions will always show.)

 

 
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Discoverer 10.1

How can I tell which version of Discoverer is running?
Look at the name (either or the task bar or in the upper left hand corner of the screen). 

  • Discoverer 4.1   is labeled “Oracle Discoverer”
  • Discoverer 10.1 is labeled “Oracle Business Intelligence Discoverer Desktop”

Discoverer 10.1 is installed on my machine but there is no short cut. How do I find it?
The shortcut can be located by clicking: Start, All Programs, Oracle Business Intelligence Tools – BIToolsHome1, Oracle Discoverer Desktop

What causes a “#NUM” on a total line?
There were some minor changes to the totaling function in Discoverer 10.1.  To get the column to total correctly from the menu bar, select Tools/Options and select the “Aggregation” tab. Uncheck the “Use the default aggregation behavior” check box, check “Show the sum of the values displayed in the contribution cells,” and click OK.
NOTE: If you save the report, it also will save the aggregation option selected, so you will not have to change it again each time the report is run.

Why are only some of my totals appearing on my cross-tab reports?
There were some minor changes to the totaling function in Discoverer 10.1.  To get the column to total correctly from the menu bar, select Tools/Options and select the “Aggregation” tab. Uncheck the “Use the default aggregation behavior” check box, check “Show the sum of the values displayed in the contribution cells,” and click OK.
NOTE: If you save the report, it also will save the aggregation option selected, so you will not have to change it again each time the report is run.

Why do I get a “Failed to open document” error when I try to open my user defined report?
This normally happens when you are running the older version of Discoverer and someone else has run and/or saved in Discoverer version 10.1.  Either run the report in Discoverer 10.1, or revert to a backup copy.

   
 
Last Modified: Friday, 11-Jan-2008 09:30:09 EST
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