Self Service Frequently Asked Questions
 
 
 
 

How do I view my on-line W2?
Unlike the on-line Payslip, Adobe Acrobat must be installed on your computer in order to view your W2. You can download Adobe Reader free from ITC's Software Central or from the Adobe website. Once Adobe Acrobat is installed, log onto the Integrated System Self Service and select Employee W2. For instructions on how to log on to Self Service, click here.

What if I use Self Service from a computer that is not my own?
If you use a computer that is not your own to view Self Service information such as Payslip or W2, be sure to clear the cache of the Internet browser before you log off. To do so, using Internet Explorer, select Tools from the browser toolbar, then select Internet Options. On the General tab, in the Temporary Internet Files section, click "Delete Files," then check "Delete all offline content." In the History section of the General tab, click "Clear History." Then you can close all browser windows.

Why do I receive two paysips each month?
Some users who are on the “semi-monthly paid monthly” payroll receive two payslips each month. This format will not change because a) to change it would require a system customization, and b) the statements match the deposits in the bank accounts.

Why are leave balances not on the payslips?
To include leave balances on payslips would require a customization, and the balances are available to users on their time sheets.

Can I print a payslip onto one page?
The ability to print a paysip onto one page is dependent on the number of elements each individual has on their payslip. However, to minimize the amount of information you are printing, highlight your payslip without including the header or footer, select File -> Print, and click the “Selection” button, then Print.

 

   
 
Last Modified: Monday, 23-Apr-2007 07:52:51 EDT
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