Changing Your Payslip Password

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Distribution

Chief Human Resource Officer

HRMS Payroll Administrator^*

Related Procedures

None

Ownership

The Chief Human Resource Officer is responsible for ensuring that this document is necessary, reflects actual practice, and supports University policy.

Once you have changed your password, you should never have to change it again. If in the future, you would like to change your password, or if you forget your password, call the ITC Help Desk at (434) 924-3731. Your password will be reset, and you will be able to change it again, following these same steps.

1. Enter your Username and Password.

2. Click on the [Login] button.

3. Enter your current password again in the Current Password box.

Be sure to enter your password and not your username here.

4. Choose a password and enter it in the New Password box.

Choose a password you can easily remember. Passwords must meet the criteria for a strong password. This means that the password you choose must:

be at least 7 characters long;
contain at least one letter and at least one number;
not contain your username;
not contain special characters such as # or $;
not have repeating characters. For example, “miller7” could not be used.

5. To confirm your password, re-enter the new password.

6. Click on the [Apply] button.

If you successfully changed your password, you will see the following:

7. If an error occurs, you will be prompted to attempt to change your password again.

The following errors may occur:

Authentication Failed – This means that you entered in the wrong password in the current password field (the first field). Be sure that you entered your password and not your username.
New Password is too short. Please select a longer one. – This means that the password you selected is less than 7 characters long.
Password was not changed – This means that the password you selected did not meet the criteria for a strong password. (at least one number and one letter, does not contain your user name, no special characters, and no repeating characters.)
Password and Confirm Password are different – This means that the password you entered in the third field is different from the password you entered in the second field.
Passwords are Required Fields – This box will appear if you attempt to login before completing all three fields. If you press the [Enter] key on your keyboard to move from one field to the next, the system will think you are trying to login. Use the [Tab] key on your keyboard or your mouse to move from one field to the next.
Effective: 01/01/05

Revision: 1 01/10/05

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