Summer 2004
BRIEFLY...

Current Usability Task Force Projects

HRD&T Goes on the Road

Reconciliation Class Rolled Out

Hints and Tips


Questions and Answers from Users

ARCHIVES
IS Exchange is the news journal for the Integrated System
The IS Exchange is a quarterly on-line newsletter designed to keep Integrated System users and others abreast of new IS developments and to share helpful hints and tips from users. Anyone with information to share or topics about which they would like more information, please contact Carole Horwitz at crh5y@virginia.edu.
 

The Waters Calm
As we had hoped, the 11i upgrade went smoothly and, once the j-Initiator hurdle was jumped, I.S. Customer Support Center calls quickly reverted to normal daily numbers.

The period of rapid fire change has subsided. “Users are entering a period of relative calm,” assures Virginia Evans, Assistant Vice President for Integrated System Deployment & Support (ISDS). “That is less true, however, for ISDS and the central offices.” MORE

 
IS User Survey Results In
Four hundred and fifty of our 1,900 Integrated System users responded to the I.S. User Survey distributed in April. While work on the 11i upgrade forced us to delay the publishing of the results, you can now view them on the survey website. MORE
With You in Mind
With the major system implementations behind us, ISDS has been able to look forward and do some strategic planning, with the focus on streamlining operations to provide better service. A number of initiatives have emerged, and many of those are already underway. Here are some of them, along with how you will benefit. MORE