 |
| |
 |
Mission Statement
The mission of Integrated System Deployment & Support (ISDS) is to provide leadership, service, and support for enterprise-wide administrative information systems that effectively advance the University’s operations and strategic directions. |
| |
Values
and Guiding Principles
| • |
Strive to surpass the expectations of our customers |
| • |
Recognize the diverse needs of our customer base |
| • |
Foster openness, honesty, and respect |
| • |
Encourage creativity, teamwork, and knowledge sharing |
| • |
Develop and enhance partnerships |
| • |
Put forth our best effort and continue to improve |
| • |
Promote cost effectiveness |
| • |
Provide leadership |
| • |
Deliver what we promise |
|
| |
Services
| • |
Integrated System management and support |
| • |
Software upgrade and deployment |
| • |
Operational issue analysis and resolution |
| • |
Customer testing coordination and oversight |
| • |
Change management and impact analysis |
| • |
End user and process owner communication |
|
|
|
|
 |
|
|
|
|
|
