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UVa Identity Token & VPN Setup and Issues

General Help

How to get your ITC token

  1. UVa Identity Tokens should be requested by an LSP or desktop support person. This can be done at https://www.itc.virginia.edu/forms/network/ikeyrequest.php. Please be sure to select the "Student System—Standard and/or Student System ImageNow" option during the request process.
  2. Access to SIS via UVa Identity Token will be granted as soon as we receive a properly authorized SIS Access Request Form. This process is explained in detail at http://its.virginia.edu/esharp/
Current Token Installation Procedure

  1. Installation information can be found by visiting http://www.its.virginia.edu/identity/token/home.html
Troubleshooting

  1. Please visit http://lspedia.its.virginia.edu/wiki/Troubleshooting_VPN_Error_Messages for an up-to-date list of VPN issues and causes.