11i Upgrade Frequently Asked Questions







General FAQs

What is an upgrade?
A standard system upgrade involves the movement from the current version of the applications to the latest available version at the time of the upgrade. The upgrade to version 11i of the Oracle software, however, goes beyond the standard upgrade. In addition to moving to a different version of the applications, this upgrade involves a new tool set used to build the applications and support customizations and reports, and a new database. There are new features in how the applications look, in basic navigation, in how and where data is entered and stored, and in how the applications integrate with each other. 11i is a logical, evolutionary upgrade from the 11.0.3 version of the Oracle applications currently in use at U.Va. The new functionality and the improved user interface of release 11i will provide users with a more advanced tool to do their jobs.

What is a technical upgrade?
A technical upgrade means scoping the work required to get on the new technology platforms and mirror the current environment as closely as possible. Some new features come automatically with the technical upgrade. This approach allows the institution to stabilize the new configuration prior to evaluating and introducing new functionality. It also allows the upgrade to proceed with minimal disruption to the user community and minimal retraining.

Why do we need to upgrade? Why do we need to upgrade now?


What will the new release specifically offer me?
An overview of the new features that come with the technical upgrade to release 11i can be viewed on the New Features web site. Of greatest impact on users will be:

For everyone


Grants Management

Human Resources

Labor Distribution

Fixed Assets

General Ledger

Intend to support MacIntosh support OS 10 and higher (this may become a post-technical upgrade if it is deemed too complex for the technical upgrade)


How will the Integrated System Deployment & Support team help users prepare for the upgrade?
Making sure that users' concerns are addressed and that users will be fully prepared for the new release are primary goals of the ISDS team and central offices during this upgrade. Many techniques will be employed to ensure that these goals are met. They include:

What training will be required?
Training requirements have not yet been determined. Everyone will want to receive navigation training, probably a 2 hours session. We anticipate also offering high level functional workshops by application, e.g. general ledger, grants management, human resources, time management. Where changes are more significant, e.g. labor distribution, there will be more training required. There will be a cutover time when 11.0.3 training will be offered with 11i training. Then 11.0.3 training will cease.

Will responsibilities change?
Responsibilities will remain the same, though some may have more menu options.

Will Discoverer still be our reporting tool?
Yes, we will still be using Discoverer for reports, although we will be on a more current version. We will move from version 3.1, which is not supported in the 11i environment, to version 4.1.


Will business processes remain the same?
It is anticipated that business processes will remain essentially the same since, at this point, there will be little change in functionality.

When will Release 11i go into Production?
The go-live for the upgrade is scheduled for May 3, 2004. View the 11i Upgrade Timeline web site for milestones.

How will current policies and procedures change in the new release?
It is not expected that current policies and procedures will change dramatically in the new release. 11i is a logical, evolutionary step forward from the current release. Of course, as new functions are introduced and current processes are streamlined in the new release, revised or new policies may be required. More information will be provided on any changes to policies and procedures should they become necessary.

What does the "i" stand for in 11i? And for that matter, what does the 11 mean?
The "i" in Oracle 11i stands for Internet enabled. Oracle touts its product as, "...the only end-to-end business application that runs entirely on the Internet, supporting e-business across customer relationship management, business-to-business, financials, projects, human resources, and business intelligence functions."

As for the "11," like many software companies, Oracle uses a numbering scheme to denote the release version of its products. When smaller changes are made to a release, often a "HRD&T" release is made - i.e. 11.0.3. When large changes to code are made in the main releases, a "point" release is sometimes added, i.e. 11.5. As smaller changes are made to this release, HRD&Ts are added, e.g. 11.5.x.

The newer 11i release that we are planning to upgrade to is also known as 11.5. We are implementing version 11.5.9. Eventually, we will likely go to a Release 12 of the Oracle Applications.

Will I need to do anything to get access to the new release?
The upgrade to release 11i will not affect your current access to the system. Your Username, Password, and all Responsibilities will remain virtually the same . There may be required training in some areas. This has not yet been determined, but will be communicated once a decision is made. A new j-Initiator will also be required. Instructions will be provided, or your LSP can assist you.


Hardware/Software FAQs

What new hardware/software will be needed for 11i?

Central: New production servers have been purchased and installed, providing approximately twice the power of the old servers.

Departmental workstations: See Desktop Requirements.