CAVPOOL: Frequently Asked Questions

1. How do I start a carpool?

Anyone can start a carpool, and the Thomas Jefferson Planning District's RideShare program can help. RideShare offers a free carpool matching program to help you find other commuters in your area who are interested in starting a carpool program. Simply fill out their online form and you will be provided with a welcome packet in the mail with a list of potential candidates to start a carpool with in your area. If there aren't any commuters in your area registered with RideShare, try asking coworkers in your department or friends who live and/or work in the same general area as you.

2. Do I have to be registered with RideShare to take advantage of the CavPool program?

You do not have to register with RideShare to sign up for the CavPool program. Once the application process for the Cavpool Program is complete, Parking and Transportation will share your information with RideShare to enroll you in their complimentary Guaranteed Ride Home program. This part of the registration can take up to 10 business days after completing the CavPool registration process.

3. What is the Guaranteed Ride Home Program? Do I have to be registered in the CavPool program to get this service?

The Guaranteed Ride Home (GRH) Program is a service offered through RideShare. The GRH is designed to provide riders with rides home in the event of an emergency. Each rider that is registered for the program will receive up to five emergency rides home per calendar year. The GRH is not meant for personal errands or non-emergencies.

By registering for the CavPool program, Parking and Transportation will share your information with RideShare to enroll you in the GRH program. If you choose not to participate in the CavPool program, you may still enroll in the GRH program if you are employed full-time or permanent part-time and commute to work at least two days a week by carpool, vanpool, public transit, walking, or biking. To enroll in the GRH program without registering in the CavPool program, please visit www.rideshareinfo.org or call 1-888-974-5500.


4. What is the registration process and what information do I need to have?

The first step to register with the CavPool program is to have an active carpool or vanpool in which all members are U.Va faculty, staff, or foundation/contractor employees who are willing to participate in the program. The members should identify the individual within the carpool or vanpool with the most desirable U.Va parking permit that all members want to share for the preferred assignment. This rider will be considered the Primary Rider and will need to fill out the online CavPool Registration form to start the registration process. During this part of the registration, the Primary Rider will be asked to indicate in which lot each member would like their Occasional Parker Permits to be valid (Emmet/Ivy Garage, Culbreth Road Garage, or U-Hall). At this time, a combination of locations for a rider's Occasional Parker Permit pack is not available.

After submitting the online registration, Parking and Transportation will mail an information packet including payroll deduction and additional information forms specific to each rider. Each rider will need to fill out the additional forms and provide signatures where applicable before returning the forms to the Primary Rider. When the CavPool Application Packet is complete and ready to be submitted to Parking and Transportation, the Primary Rider will need to make an appointment with a Parking and Transportation representative by calling 434-924-7231 between the hours of 7:30am-5:00pm, Monday-Friday. All riders will need to be present at the time of the appointment to complete the registration process, make applicable payment or sign up for payroll deduction, and receive their Occasional Parker Permits.

When all riders have completed the registration process, the Primary Rider will be presented with the CavPool permit and all riders' information will be sent to RideShare for enrollment in the Guaranteed Ride Home Program.


5. How is the preferred parking assignment determined?

CavPools will receive a preferred parking assignment based on the most desirable valid U.Va parking permit currently held by one of the members of the CavPool. The CavPool member who possesses this permit will be considered the Primary Rider and should initiate the CavPool application process online. This permit, along with the other riders' permits, will be returned to Parking and Transportation in exchange for a CavPool permit valid in the same lot in which the Primary Rider's permit was valid. This permit will be shared among the riders, and can be used on any vehicle registered to a CavPool member. CavPools consisting of 3 or more members are eligible for a parking assignment in lots that may be closer than the most desirable valid U.Va parking permit currently held by one of the members. The online application form lists these alternatives.

CavPools consisting of 5 of more members will receive a dedicated space in the parking lot associated with the most desirable valid U.Va parking permit currently held by one of the members of the CavPool or vanpool. The rider who possess this permit will be considered the Primary Rider and should initiate the CavPool application process online. This permit will be returned to Parking and Transporation in exchange for a valid CavPool permit to park in a clearly marked dedicated space in the lot associated with the original permit. This permit will be shared among the riders, and be used on any vehicle registered to a CavPool member.


6. Does the Primary Rider have to keep the CavPool Permit and drive the CavPool everyday?

No. The CavPool Permit may be used with any vehicle registered to any of the members of the CavPool group to which the CavPool Permit is assigned. The CavPool Permit is intended to be passed between the members depending on who is driving the CavPool on a particular day. There is only one CavPool Permit, so the group members are responsible for ensuring that the permit is always displayed on the vehicle that is being used for the CavPool on a particular day.

Please ensure that any vehicle displaying the CavPool is registered with Parking and Transportation. To do so, please call 434-924-7231, e-mail parking@virginia.edu, or log in to manage your account online.


7. What happens if a rider misses the CavPool?

A rider who misses the CavPool is expected to use their Occasional Parker Permits to park for the day. Each rider is alloted a certain amount of Occasional Parker Permits every six months based on the number of riders in the CavPool. Riders may also purchase additional Occasional Parker Permits at the regular price rate. Riders who miss the CavPool and are out of Occasional Parker Permits must purchase a temporary parking permit from the Parking and Transportation main office located at 1101 Millmont Street behind the Barracks Road Shopping Center. Please contact us at 434-924-7231 for more information regarding temporary parking permits.


8. When does the CavPool Permit expire? Can I renew online?

The CavPool Permit must be renewed twice a year, once in December and once in June. The expiration date for the Spring 2009 CavPool Permits will be June 30, 2009. Spring 2009 Cavpool permits will be honored through July 15, 2009 during the renewal process. Cavpool renewal forms are due by 5:00pm on July 2, 2009. Riders will be required to renew the permit in person as a group during these times. At this time, online renewal is not available for CavPool Permits.


9. What happens if a rider drops out of the CavPool?

A member of the CavPool must contact the Parking and Transportation Office within three business days of a change in the number of CavPool participants. The member of the CavPool who drops out of the group will not receive a refund, and the remaining members will not be expected to make any additional payments on the current CavPool Permit. The total number of riders in a CavPool will be redetermined during renewal, so the group may need to recruit a new rider to receive the same incentives package.


10. Can we add more riders to our group during the life of the CavPool Permit?

Yes, your group may add more members to the CavPool/vanpool at anytime. The addition of members to the group after a CavPool Permit has been issued will not increase incentives until the next renewal. The added members of the group will not be required to pay for part of the currently issued permit, and will not be eligible to receive Occasional Parker Permits until the next renewal. Added members will be eligible for quarterly drawings based on the incentive level of the group.


11. What happens if our CavPool disbands?

A member of the CavPool must notify the Parking and Transportation Office within three business days of disbanding. All members will be required to turn in their Occasional Parker Permits and will not receive a refund for the purchase price of the CavPool Permit.

All members of the CavPool, including the Primary Rider, will be required to purchase a new parking permit, which may not be the same type of permit they had before joining the CavPool. Those members wishing to obtain the same type of permit they had before the CavPool will be given priority to return to their previous assignment, but may need to sign onto a waiting list and buy another type of parking permit in the interim.