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Reservations and Service

After the application process is complete and you are ready to start arranging transportation, arrangements may be made by eligible participants by calling:

JAUNT (wheelchair transport/lift) - 296-3184
Yellow Cab (All other transport) - 295-4131

Please identify yourself immediately to the agency that you are a DART rider from the approved DART list.
Please be prepared to provide the following information:

  • Pick up point
  • Pick up time
  • Destination
  • Call back telephone number
  • If you will be accompanied by a guide dog, please indicate this when you call

JAUNT prefers 24-hour notice of requirements for weekdays and a Friday at noon requirement for weekend trips, but will accommodate to the best of their ability, up to one hour before the trip. JAUNT will schedule weekly transports which may be called in 7-days in advance. Yellow Cab should be called the morning of the day rides are needed to schedule all the rides for that day (including return trips). NOTE: It is suggested that if multiple trips are scheduled in the morning for the day, then afternoon rides should be double checked one hour prior to pickup time.

Within reason, quick stop-in (5 minutes or less) trips can be incorporated into a Yellow Cab ride. Examples of reasonable quick stop-ins are cashing a check, using an ATM, dropping off an envelope or report, etc.

There is no requirement to tip either the Yellow Cab driver or the JAUNT driver.

Short notice trips will be accommodated as availability of assets allows with as much as a 30-minute response time on a first-come first-served basis.  Should trip or transport problems arise, notify the appropriate Yellow Cab or JAUNT dispatcher immediately, and phone the Assistant to the ADA Coordinator at 924-3095.

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