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Time Frame for Service Embarkation
The requester should be waiting at the exit door of the pick up point
at the appointed pick up time. In the event the requester is not waiting
for pick up, the driver will call dispatch for further direction.
The operator will wait five minutes beyond the scheduled pick up time.
The driver will not return automatically for a missed trip. The user
must call and reschedule the trip if it is still needed. A missed
trip will be treated as a non-cancelled trip and a $10.00 charge will
be billed to the requester.
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