Frequently Asked Questions

UTS adjusts its service level and frequency based on the University's academic calendar.

Full Service normally operates when U.Va classes are in session, during the Fall and Spring semester. Full Service includes Weekend Service on Saturdays and Sundays and Extended Late Night Service on Friday and Saturdays after 12:30am unless otherwise noted on the Service Schedule. Please visit the Full Service Information page for schedules and available routes.

Holiday Service typically operates during any U.Va holiday breaks such as Thanksgiving and Spring/Fall Breaks. Please visit the Holiday Service Information Page for schedules and available routes.

Exam Service typically runs during U.Va examination periods in the fall and spring. Please visit the Exam Service Information Page for schedules and routes.

Commuter Service typically runs when U.Va classes are out of session. Please visit the Commuter Service Information Page for schedules and routes.

Please view the Service Schedule for a schedule of what service type UTS will be running for the current month.

Service Type (Click for Schedule)	Available Routes
Commuter Service
Exam Service
Full Service
Holiday Service
Late Night Service
Weekend Service

Riders may contact the University Transit Service (UTS) at (434) 924-7711 or transportation@virginia.edu.

Information about UTS's routes and schedules is available here on our website which is updated regularly to reflect any changes or additions. UTS's web address is www.virginia.edu/parking/uts.

Riders who would like to leave positive or negative feedback are encouraged to use our Online Rider Feedback Form.

Passengers may sign up for e-mail alerts from UTS to be notified of detours and unexpected changes in service.

Yes. In 2008 the University Transit Service (UTS) and the Charlottesville Area Transit (CAT) provided faculty, staff, students, and members of the community a bus arrival prediction system. This system is available on our website, CAT's website, the U.Va mobile web, by telephone, and on Bus Finders located at high traffic stops around grounds. Please visit our HoosWhere section for more information.

Parking and Transportation issues permits based on an individual's affliation to the University. Permit Operations staff at our main office are prepared to assist you in obtaining the best available permit to suit your needs, however due to the high demand of premium parking, you may not be able to purchase a permit to park close to your office or residence right away. Employees may sign onto a waiting list and purchase a commuter permit in the meantime.

Please visit our "Finding the Right Permit For You" guide to find out what permits you are eligible for, or just call (434) 924-7231 to speak to our staff who can assist you.

Within the UVA Hospital area, parking assignments are made based on job category, schedule, and length of service. Contact your manager to inquire about closer-in parking options for the UVA Hospital area.

Outside the UVA Hospital area, waiting lists are maintained on a first come, first serve basis for many of the close-in parking areas. Faculty and Staff are limited to five waiting list choices. Students are limited to a few specific lots. Please contact Parking & Transportation at (434) 924-7231 to check eligibility and be placed on waiting lists.

If the lot in which you are permitted to park is full, please contact Parking and Transportation at 434-924-7231. Permit holders may park in the lots at University Hall and outside the John Paul Jones Arena if their lot is full. Please note that JPJ events have impacts on the parking lots at University Hall and JPJ.

Please call Parking and Transportation at (434) 924-7231 if you are unsure of where to go if your lot is full.

If you are driving a different vehicle or forgot to display your permit, please call (434) 924-7231 to receive a prior authorization number (PA#) to park. Hang tag permits can be transferred between vehicles, but please be sure that you register any vehicle that will be sharing a permit with Parking and Transportation.

Generally, most permit restrictions are in place weekdays from 7:30 AM until 5:00 PM. There are some lots where the restrictions allow Blue/Commuter permits after 3:30 PM or after 5:00 PM. Many lots become available to all U.Va permit holders after 5:00 PM. Please watch for the few parking lots and spaces, concentrated mostly along McCormick Road and in the U.Va Hospital area, that have a restriction noting "all times." Keep in mind that the restrictions on the entrance signs to each lot are strictly enforced.

Faculty and staff permits are available year round during normal business hours at the Parking and Transportation Office (Monday-Friday, 7:30am-5:00pm). There is not a grace period for faculty and staff members. For more information please visit our Faculty and Staff Permit Information Section.

Student permits are sold annual at the On Grounds Student Permit Sale typically held each August. There is a grace period for students in certain lots. Please visit our Student Permit Information Section for more information.

Those purchasing a permit at the Parking and Transportation Office may pay by cash, check, Cavalier Advantage, or with a major credit card (American Express, Discover, MasterCard, or Visa). Faculty and staff may also opt to pay for their permit with pre-tax payroll deduction.

At the annual On Grounds Student Sale, students may purchase their permit by cash, check, Cavalier Advantage, or major credit card (American Express, Discover, MasterCard, or Visa).

Citations may be paid by cash, check, Cavalier Advantage, or major credit card (American Express, Discover, MasterCard, or Visa) at the Parking and Transportation Office. Citations may also be paid through the mail using check or money order. Parking and Transportation also excepts credit card payments for citations online through our Online Account Managment feature (you do not have to be a current permit holder or have a parking account to pay a citation online).

Parking and Transportation mails out renewal forms for permits each April for the upcoming permit year. As long as all debts to the University and all outstanding tickets have been paid, faculty and staff may renew their permit by mail or online through our Online Account Management feature. New permits are mailed about one week prior to the beginning of the new permit year.

Student permits are not renewed from year-to-year.

If you no longer need your permit or if you leave the University, you may be due a refund on the permit you hold. Any refund will be calculated based on the date that the permit is returned to the Parking and Transportation Office. If you pay for your permit by payroll deduction, to avoid any billing for the remainder of the permit year, you must return the permit.

Home Football Games- Parking is restricted after 1:00 AM on the days of home Football games in many of the parking areas throughout Grounds. Please make note of signs at the entrance to the lots which fall into this restriction and be sure your vehicle is moved out of these areas by the time noted. Please visit our Home Football Game Day Parking Information section for more information.

Men's Basketball Home Games - Parking is restricted at certain lots for all home men's basketball games. Please visit our Men's Basketball Home Game Day Parking Information section for more information.

Cabell Hall Events - The C1 lot near Cabell Hall is used for certain events and performances at Cabell Hall. C1 permit holders should regularly check the C1 Event Parking Schedule for dates and times.

John Paul Jones Arena (JPJ) - Most events at the John Paul Jones Arena will effect parking around the Arena, and some will effect parking surround University Hall (U-Hall). Permit holders who park in those areas should regular check the JPJ Event Impact Schedule for dates and times.

Major University Events - Parking is restricted in certain areas of grounds during major University events such as Graduation, Fall Convocation, and Move In. Please check the Major Events Parking Section for updates as they come available.

Parking for events on grounds varies depending on the event. The Parking and Transportation website offers information for large events such as Football Home Games, John Paul Jones Arena Events, and Men's Home Basketball Games as well as parking information for Major University Events such as Graduation, Move-In, and Family Weekend. Please visit our Event Operations Section at www.virginia.edu/parking/events/ for more information.

Parking for other events, such as socials, presentations, and lectures are arranged by the sponsoring department and the Department of Parking and Transportation's Event Operations Division. Because of the large amount of these events, and the varying parking arrangements, parking instructions for these events are not posted on the Parking and Transportation website. Attendees should contact the sponsoring department for parking instructions and follow the instructions provided on signs or by any attendants at the parking lots on grounds.

The Department of Parking and Transportation's Event Operations Division is able to provide instructional signage and/or enforcement officers to assist in reserving parking spaces on grounds. Event Operations works to limit the amount of effect event parking has on permit holders, so not all lots are available for reservation. Please contact our Events Coordinator at (434) 989-3306 for more information.

Transportation Demand Management (TDM) is a division of the Department of Parking and Transportation that works to make it easier for members of the University community to travel without using single-occupancy vehicles. TDM works closely with the University Transit Service (UTS) to offer the most efficient and user friendly transit possible while complimenting the Charlottesville Area Transit (CAT). TDM actively advocates carpooling programs, bike riding, public transportation, and walking.

TDM's section of the Parking and Transportation website provides links to the various community resources available in the greater Charlottesville area, as well as maps and other information that make using alternative transportation options easier. To view these resources please visit TDM at www.virginia.edu/parking/TDM.

The CAVPOOL program is an incentives package for U.Va employees who actively participate in carpools or vanpools. The program offers permit discounts, free occasional parker permits, and other incentives based on the number of U.Va employees who participate in the carpool or vanpool.

To learn about the program, please visit www.virginia.edu/parking/TDM/CAVPOOL for more information, including online registration and Frequently Asked Questions specific to the CAVPOOL program.

If, due to bad weather, UVA classes are canceled or a shift modification is announced for the University, the Department of Parking and Transportation may change bus service and lift permit restrictions. Certain State Holidays may also alter transportation and parking services. To verify what bus service is running please call the UTS Route Status Hotline at (434) 982-2830. Information about UTS service during inclement weather will be posted as possible on our website's Inclement Weather Section. To verify parking enforcement schedules, please call the Parking and Transporation Office at (434) 924-7231. Local radio stations and the U.Va snow emergency lines, (434) 924-SNOW or (434) 423-SNOW, will also broadcast alterations to transportation and parking services at U.Va during periods of inclement weather.

SafeRide is a program administered by the University of Virginia Police Department. The program's purpose is to provide a safe passage for students who would otherwise have to walk alone at night. Please visit the University of Virginia Police Department's website for more information about the program, including service hours, service area, and how to schedule a SafeRide: www.virginia.edu/uvapolice/saferide.html.