Process Simplification (PS) seeks to enhance the quality, effectiveness, and efficiency of processes that affect faculty, staff, and students and to build institutional capacity for continuous improvement efforts. In support of the University's mission, academic and administrative units form partnerships to create, maintain, and continuously improve processes that:
- offer unprecedented levels of service;
- enhance the quality of work life and educational experiences of faculty, staff, and students;
- empower employees to perform meaningful, productive work.
As a result, the outcomes of Process Simplification include improved quality of service; improved users understanding about a service; simplification of the steps required to complete a transaction; elimination of unnecessary duplication of effort; optimization of available resources; usage of technology to support an activity; and improved communication across units supporting a process.