University of Virginia Process Simplification
Process Simplification

Moving and Relocation Process Review

While multiple units at the University make every effort to assist new employees in their relocation to Charlottesville, the lack of a standardized process often results in unnecessary complexity.  This team sought to streamline the moving and relocation process for the University community and to create a simplified and pleasant experience for newly-hired employees.  A survey was used to solicit employee feedback regarding personal experience with the University’s current moving and relocation process, while best practices were ascertained through benchmarking of peer institutions. Team recommendations include offering new hires greater flexibility in selection of services for relocation from contract vendors, providing departments the option of offering sign-on bonuses to new employees as part of their relocation packages, establishing a group of departmental subject matter experts who can assist new hires with relocation, and creating a centralized moving and relocation website that includes necessary paperwork, key contact information, policies and procedures, and frequently asked questions. 

Team Members

Charles Kidd, Team Lead, Procurement Services
Nancy Knight, UHR Payroll
Beth Reinhard, UHR Payroll
Raj Seneviratne, Office of the Executive VP and Provost
Brett Schnell, Department of Athletics
Stephanie Bingler, School of Medicine
Lea Moore, Process Simplification

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Last Modified: 28-Jun-2011 11:06:17 EDT