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Frequently Asked Questions (FAQ)

Below are the frequently asked questions and answers for the Recon@UVa system. If you do not see your question addressed please also view our Help Topics for more information.

If you have questions on terminology, please visit the Integrated System Fin/HR Glossary page.


  • Q: What do I need to do as an Approver?
    A: Please read this Help Topic on the Role of the Approver for details on this responsibility.

  • Q: Can I approve an account when we have identified issues, such as missing paperwork, item charged to incorrect account, etc.?
    A: Yes you can. When you electronically sign your report what you are indicating is that the reconciliation has taken place, which includes identifying issues for follow-up. The system allows users to “flag” issues so that no one loses track of them after the account is approved.

  • Q: What happens if my reconciliations are not completed on time?
    A: Your Fiscal Officer is notified when a project is not reconciled within 60 days after the close of the month (about a month overdue from the due date). Your Dean or Vice President is notified when a project is not reconciled within 90 days (about two months overdue from the due date). Please review the Help Topic on System Generated Emails for more information.

  • Q: If I am a Principal Investigator (PI) can I assign an alternate approver for my reports?
    A: There must be an electronic signature in the system and you may delegate that responsibility to an alternate approver. However, PIs that assign an alternate in the Recon@UVa system must still sign a paper copy of the budget report as indicated in the procedure Monthly Review and Certification of Sponsored Program Project or Award Expenditures.

  • Q: How can I learn more about using Recon@UVa?
    A: Please visit our Training page to find information on enrolling for classes, attending demo training, scheduling an in-house session, and/or attending online navigation (UPK) training.

  • Q: What is the best way to get immediate help?
    A: Contact the UVa Help Desk for immediate assistance. You might find it helpful to review these FAQ sections and visit the Help Topics pages to see if your question is addressed here.