14: Student Affairs and Student Services

Student Affairs | Student Services | International Student Admission

Student Services

In addition to the academic advisory services available to students in their departments and schools, the University provides student services through the following offices.

Cavalier Advantage Debit Card Program (OíHill Dining Hall, Lower Level, 982-5735)   Cavalier Advantage is an account on all student ID cards which is activated once funds have been deposited through the Office of Business Operations or the five cash deposit machines located Grounds-wide. Cavalier Advantage is accepted by all University dining locations, the three Bookstore locations, the laundry, vending and copy machines, the Central Grounds Parking Garage, Student Health, housing, the bursarís office, intramural facilities, and the Office of Career Planning and Placement. Call the Office of Business Operations for additional information.

Cavalier Computers (Bookstore Branch: Fourth Floor, Central Grounds Parking Garage, 924-3475; Hospital Branch: 222 Lee Street, 924-4600)   A division of the University of Virginia Bookstore, Cavalier Computers is dedicated to supporting information technology at the University by providing students, faculty, departments, and staff with high-quality, educationally priced computer hardware and software, and outstanding customer support. Cavalier Computers offers computers from Apple, Dell, Gateway, IBM, and Micron; and printers from Apple and Hewlett Packard.

Cavalier Computers services all equipment which it sells, and its service personnel are factory trained and authorized. In tandem with ITC, Cavalier also provides user support on all equipment it sells.

Cavalier Computers accepts the following forms of payment: cash, personal and travelerís checks, major credit cards, and Cavalier Advantage. Hours of operation, pricing, and ordering information are available on-line.

University Child Care Center (Childrenís World Learning Center, Copeley Road 293-6110)   Child care services for faculty, staff, and students are available at the child care center. Information on rates and the eligibility priority system may be obtained from the centerís director.

Consumer Information (1939 Ivy Road, 924-3417)   The Consumer Information Officer (CIO) of the University is available to assist students or prospective students in obtaining information about financial aid programs available to students who enroll, the rights and responsibilities of students receiving financial aid under one of the many programs, the cost of attending the University, the refund policy currently in effect, the academic program of the University, student retention data, and student program completion data (if available). The CIO may be contacted by writing to George A. Stovall, Director, Institutional Studies, 1939 Ivy Road, University of Virginia, Charlottesville, VA 22903; gas5a@virginia.edu.

Consumer Information Service (CIS) (Madison House, 170 Rugby Road)   This service operates an Action Line telephone (293-4949) Monday through Friday, from 9:00 A.M. to 5:00 P.M., as a community-wide service investigating and resolving 85 percent of the consumer/merchant disputes brought to its attention. CIS volunteers also publish a bi-yearly newsletter, The Troubleshooter.

Courts and Commerce (First Floor, Slaughter Hall, North Grounds, 924-3333)   A division of the University of Virginia Bookstore, Courts and Commerce is the provider of textbooks for all classes at the Law and Darden Schools. In addition to textbooks, the store features an extensive selection of magazines and journals, law guides and reviews, and a general books section primarily devoted to works on law and business.

Courts and Commerce carries a full line of office and school supplies, greeting cards, and Law and Darden gifts and clothing. It also offers the following services: faxing, UPS packaging, dry cleaning, and film processing.

Courts and Commerce accepts the following forms of payment: cash, personal and travelerís checks, major credit cards, Student Charge, and Cavalier Advantage. Hours of operation during the school year are 8:30 A.M. to 6:00 P.M., Monday through Friday.

Office of Equal Opportunity Programs (Poe Alley, West Lawn; 924-3200)   The Office of Equal Opportunity Programs (EOP) is both an administrative unit of and a resource center for the University community. The EOP develops policies and procedures, and has overall responsibility for providing leadership, coordination, and oversight of the Universityís equal opportunity/affirmative action initiatives.

The University prohibits discrimination on the basis of age, citizenship, color, disability, national origin, political affiliation, race, religion, sex, sexual orientation, or status as a disabled veteran or veteran of the Vietnam era. Students who believe that they have been discriminated against because of their status as listed above, or who have questions about prohibited conduct, are welcome to visit or call the office. The staff is always available to answer questions or provide information; appointments are recommended, however, so we can better serve your needs.

Office of International Student and Scholar Programs (Second Floor, Minor Hall, 982-3010)   The University considers the admission of students from other countries as a part of its educational program. This office and the International Center are provided to serve the international community of over 1500 members. International students and research personnel are required to register at this office upon arriving in Charlottesville as a part of their immigration procedures. Information on immigration policies and advice on immigration problems are two of its principal functions.

Equally important are the officeís services as liaison between the international student, the University, and the Charlottesville-Albemarle community. It aids the student in his or her personal adjustment to American life and seeks solutions to housing, financial, and other problems which may arise during his or her stay at the University.

The International Center, 21 University Circle (924-7983), offers social and cultural activities and an informal setting where students may spend leisure time.

Intramural-Recreational Sports (Aquatic and Fitness Center, 924-3791, Fax: 924-3858)   Intramural-Recreational Sports provides comprehensive recreation facilities open 7 days per week and a variety of recreation programs to meet the needs of students, faculty, staff and their spouses. Recreation programs include competitive intramural sport leagues and tournaments; fitness programs such as aerobics classes, weight training workshops, personal training services, and fitness assessments; recreation instruction in aquatics, racquet sports, martial arts, relaxation, dance, first aid, and CPR; outdoor recreation trips and workshops in hiking, backpacking, canoeing, kayaking, rock climbing, and skiing; adventure challenge programs; youth sports instruction and a summer recreational day camp for children; and approximately 36 student-organized club sports.

Recreation facilities include cardiovascular and strength training equipment as well as basketball, volleyball, squash, racquetball, handball, and walleyball courts, an indoor running track, swimming pools, whirlpool, saunas, multi-purpose rooms, showers and locker rooms, an outdoor equipment rental center, and a resource library. The following facilities are available for use: the Aquatic and Fitness Center, the Slaughter Recreation Center, Memorial Gymnasium, the North Grounds Recreation Center, the Outdoor Recreation Center, the Snyder Tennis Center, the Park, the Dell outdoor tennis/basketball courts, and numerous outdoor playing fields.

Full-time University students are eligible to use facilities and register for programs using their student ID card. Student spouses must purchase a recreation membership in order to participate. Recreation memberships may be purchased in person, by mail, or by fax at the Intramural-Recreational Sports Office at the Aquatic and Fitness Center, Monday-Friday, from 8:00 A.M. to 5:30 P.M..

University Ombudsman (Office of EOP, Poe Alley, West Lawn; 924-7819)   The ombudsman is a confidential resource available to assist students with unresolved problems or complaints. The ombudsman can help you to: (1) identify University resources or departments which can address your problem or concern, (2) understand University policies or procedures, or (3) resolve your problem or complaint through inquiry or other informal means. The goal of the ombudsman is to see that all members of the University are treated fairly.

Student Identification Card (Office of the University Registrar, Carruthers Hall, 924-4508)   Each student registered at the university (except through Continuing Education) is entitled to receive a student identification card. The privileges associated with this card vary depending on the number of credits in which the student is enrolled. Full-time students get all benefits, including circulation privileges at the libraries, use of Student Health facilities, access to recreational facilities, charge privileges at the University Bookstore, admission to football games and eligibility to purchase student guest tickets, passage on University transit, access to Student Legal Services, and a supply of ARTS$. Upon payment of the appropriate fees, the card can also be used as a meal pass and Cavalier Advantage card.

Part-time or research-only students do not get access to athletic events or Student Legal Services. Students enrolled for the non-resident status or through Continuing Education do not receive any ID card privileges.

The Office of the University Registrar provides one ID card at no charge, usually during the fall orientation period. Lost, damaged, or stolen cards can be replaced at the registrar's office in Carruthers Hall, weekdays between 8:00 A.M. and 5:00 P.M. for a fee of $10. Payment must be made in cash or by check before the card can be produced. Cards replaced because of a malfunction or a change of name or identification number are provided at no charge.

Students in the School of Medicine and the School of Nursing who need access to medical facilities also are provided a Health Sciences identification card. The procedures for replacing a Health Sciences card are the same as those for a student card.

University of Virginia Bookstore (Fourth Floor, Central Grounds Parking Garage, 924-3721)   Owned and operated by the University, the University of Virginia Bookstore is the primary source of textbooks for all classes (with the exception of the Law, Medical, and Darden Schools). Its general books department (The Book Shop) provides an extensive selection of popular and scholarly books geared specifically to students, faculty, and staff, and a special order and out-of-print search service. It discounts hardbound New York Times bestsellers 20 percent and offers additional discounts through its frequent readers club.

The Bookstore carries an extensive selection of school and office supplies, greeting cards, University of Virginia gifts, clothing, diploma frames, and class rings. It also offers its customers a UPS packaging and U.S. mailing mailing service; a bus service to Hampton Roads, Richmond, and Northern Virginia; an engraving service; film processing; faxing, video rental; and photocopying.

The Bookstore accepts the following forms of payment: cash; personal and travelerís checks; major credit cards; Student Charge, and Cavalier Advantage. Hours of operation are available on-line.


Continue to: International Student Admission
Return to: Chapter 14 Index