Incidents and Claims
Risk Management provides claims administration services for losses to University property. This includes:
- Losses to property belonging to others in our care when such liability is assumed by the University.
- Losses to property when the operations of the University causes damage to the property of others anywhere in the world with the exception of certain high-risk countries.
- Losses due to employee dishonesty, automobile physical damage, telephone fraud, and crime such as wrongful abstraction of money and securities on or off University premises.
The department also coordinates the investigation and reporting of liability claims against the University such as automobile accidents, people that are injured on Grounds or due to the University's operations, from professional malpractice, errors and omissions that may be alleged against the Board of Visitors or University faculty and staff. In addition, the department will handle the subrogation of claims that result from an outside third party causing damage to University property.
General Reporting
University departments should report any accidents, incidents, or unusual circumstances to Risk Management within 24 hours.
To report an incident or accident, call Risk Management at 434-924-3055. Any staff member can provide you with information on how to report an incident or accident or file a claim. They will ask you to complete an Incident Report Form or the Automobile Loss Notice Form depending on the nature of the situation. This form will assist you in providing the complete details to identify who, what, when, where, and how a loss occurred. Completed forms should be emailed to orm-frm@virginia.edu, faxed to 434-982-2635, or mailed to Risk Management, PO Box 400205, 2400 Old Ivy Road. Any incident or accident should be reported immediately, and generally a written report filed within 24 hours.
Occasionally, incidents and accidents occur over holidays, weekends or after business hours. If no one is available at the time of the incident or accident, contact the appropriate public safety agency (e.g. fire department, police department) and then contact Risk Management immediately the next business day.