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Key Safety Resources

University Police Department

The University Police Department ("UPD"), located at 2304 Ivy Road, has responsibility for the safety of everyone at the University, 24 hours a day. UPD works closely with administrators, students, faculty and staff to maintain a secure environment and respond to safety concerns. The University Police patrol all University property as well as areas adjacent to the University in which many students live.

In cases involving an emergency safety situation or one involving clear threats to safety, dial 911 immediately. When in doubt call 911. Let the professionals determine the level of response.

UPD's non-emergency line is (434) 924-7166, which you can use for non-emergency questions and to contact the Dean-On-Call.


SafeRide Program

UPD also operates the "SafeRide"program, which provides van rides for current U.Va. students with valid IDs, who would otherwise have to walk alone at night.

SafeRide may be contacted by calling 434-242-1122. You should program the SafeRide number into your cell phone for quick access when needed.


Office of the Dean of Students

The Office of the Dean of Students ("ODOS") is the primary point of contact for non-emergency issues of concern to students. The main office is located on the second floor of Peabody Hall and may be reached during business hours (8:00 a.m. to 5:00 p.m. weekdays) by calling (434) 924-7133. The Residence Life staff, including RAs, are also part of the ODOS team. A member of the ODOS professional staff is available via the Dean-on-Call program 24 hours a day, seven days a week.

You may contact the Dean-on-Call by contacting the University Police at (434) 924-7166 or by dialing the Dean-on-Call line after business hours: (434) 243-3326 (or dial 3-DEAN from any U.Va. extension).


Student Health / Counseling and Psychological Services ("CAPS")

The Counseling and Psychological Services unit of Student Health, often referred to as "CAPS," is located in the Elson Student Health building at the intersection of Jefferson Park Avenue and Brandon Avenue. CAPS staff include psychologists, social workers, counselors and psychiatrists who are specifically trained to assist students facing personal or psychological difficulties.

For initial appointments, students should call 434-243-5150. They will be scheduled for a brief screening phone call within 1 to 2 days. For emergencies during business hours students should call 434-243-5150 and ask to speak with the emergency consult clinician. For after-hours or weekend emergencies, students should call 434-972-7004.


Faculty & Employee Assistance Program

UVA provides the Faculty and Employee Assistance Program (FEAP), a free, confidential resource for faculty, staff and family members to help address a wide variety of personal and work life issues such as:

  • Stress
  • Depression
  • Substance Abuse
  • Financial
  • Grief/loss
  • Anxiety
  • Eldercare
  • Legal
  • Communication issues (including mediation)
  • Domestic Violence
  • Relationship Issues
  • Balancing Work and Home
  • FEAP offers consultation, training, critical incident debriefings, workplace interventions, substance abuse education, and mediation services.

    Contact FEAP at (434) 243-2643 or for after-hour emergencies call the UVA operator at (434) 924-0000 and ask them to page the EAP on-call counselor.


    University Human Resources

    Human Resources is dedicated to proactively preventing threats to safety and managing incidents when they occur.

    If you are concerned about your - or someone else's - immediate safety, please dial 911. Otherwise, please talk to the person who handles human resources issues in your department, or call (434) 982-0123 and ask to speak with an Human Resources Consultant.

    University Human Resources is responsible for the following:

    • Supervisory training which includes basic leadership skills, setting clear expectations for conduct and performance, performance counseling, corrective action, alternative dispute resolution, and other management tools.
    • Expert consultation for faculty and staff who are dealing with workplace concerns that might lead to threats.
    • Expert consultation to help supervisors and HR representatives in schools and units know what to do when threats occur.

    Medical Center Human Resources

    Medical Center Human Resources supports the University of Virginia by making our workplace a place you want to work, a place where you feel comfortable and welcome, and where you can be successful in your career. To achieve that goal, it must also be a safe workplace. But, we can't do that alone. We need your support and the support of supervisors and managers across Grounds.

    If you are concerned about your - or someone else's - immediate safety, please dial 911. Otherwise, please talk to the person who handles human resources issues in your department, or call (434) 243-3344 and ask to speak with an HR consultant.

    Human Resources is responsible for:

    • Expert consultation to help supervisors and staff employees know what to do when threats occur.
    • Expert consultation for supervisors and staff who are dealing with workplace concerns that might lead to threats.
    • Supervisory training which includes basic leadership skills, setting clear expectations for conduct and performance, performance counseling, corrective action, alternative dispute resolution, and other management tools.

    Alternative Dispute Resolution

    Conflict is a normal part of human interaction. Even with the best intentions, people may find they have trouble dealing satisfactorily with interpersonal conflict at work. Over time, unresolved conflict can negatively affect working relationships and the work environment. The University offers Alternative Dispute Resolution (ADR) services to help Faculty and Staff find constructive ways to deal with conflict in order to maintain a positive, healthy work culture.

    If you would like to speak confidentially with a professional about your concern or to find out more information about ADR services, please call (434) 924-4105.


    Office of Emergency Preparedness

    The Office of Emergency Preparedness orks closely with other University officials to coordinate preparation for and response to emergency situations. Members of the office advise and support Hoos Ready, a student group focusing on safety awareness.

    The Office of Emergency Preparedness can be contacted for safety awareness information at uvaoep@virginia.edu.