“How members of the UVA community can care for themselves and each other in response to our missing student”
Counseling and Psychological Services
Harrison Bowne "Tersh" Smith Jr. Memorial Center for Counseling and Psychological Services (CAPS)
Location: Student Health Center, 400 Brandon Avenue
(two blocks from UVa Hospital on Jefferson Park Avenue between Monroe and Brandon Avenue)
Mailing Address: P.O. Box 800760, Charlottesville, VA 22908-0760
Daytime Phone (Monday – Friday): 434-243-5150
After Hours and Weekend Crisis Assistance: 434-972-7004
Counseling & Psychological Services (CAPS) in Student Health will be open for extended hours throughout the weekend to assist students as they cope with Hannah Graham’s disappearance and as they learn of any new developments in the case. Extended hours of operation for the weekend are:
- Friday 5pm – 9pm
- Saturday 9am – 5pm
- Sunday 11am – 5pm
CAPS will also be available throughout the weekend to facilitate group meetings/discussions with affected student communities on Grounds.
You can reach CAPS during the above hours this weekend (and during other regular business hours) at 243-5150. Outside of these hours, you can reach the CAPS 24-hour emergency on-call clinician by calling 972-7004. CAPS is located in the Elson Student Health Center at 400 Brandon Avenue (at the intersection of Brandon Avenue and Jefferson Park Avenue).
The U.Va. Department of Student Health, Harrison Bowne "Tersh" Smith Jr., Memorial Center for Counseling and Psychological Services (CAPS) is the University of Virginia's primary student counseling clinic. Our mission is to be responsive to the mental health needs of U.Va. students while also providing consultation, education, outreach and crisis management to the broader U.Va. community.
For all students
Getting Started at CAPS: Call 434-243-5150. You will be scheduled for a brief screening phone call within one to two business days. At that time a CAPS clinician will call your cell phone (or land line) and have a 15- to 20-minute phone conversation with you. You will be asked questions about what you need help with and how you are functioning. Based on that discussion you will receive a recommendation that could include:
- Coming to CAPS for a same-day emergency appointment
- Coming to CAPS for an urgent intake within 1 to 3 days
- Coming to CAPS for the next available standard intake
- A referral to other U.Va. offices, a Charlottesville community provider and/or referral to on-line help options
Returning Students – Call 243-5150. If you have previously been seen at CAPS, it is best to ask to speak with your previous provider.
Emergencies (weekdays when open) – Call 243-5150. If you are concerned that you will not be able to avoid hurting yourself or someone else, or you feel that you are in crisis and your efforts to manage it are not successful, call CAPS immediately and ask to speak with the emergency consult clinician.
After Hours or Weekend Emergencies – Call 972-7004 (CAPS Answering Service). If you are concerned that you will not be able to avoid hurting yourself or someone else, or you feel that you are in crisis and your efforts to manage it are not successful, call the CAPS Answering Service immediately and ask to speak with the emergency consult clinician. The answering service will contact the emergency clinician who will call you back and provide assistance.
Concerns Regarding a Student (other than the caller) - If you are concerned about another student, call 243-5150 during business hours, and request the consulting clinician. After hours and on weekends, call 972-7004 and ask to speak with the emergency consult clinician. Consultation regarding students is also available to U.Va. faculty, administrators and staff.
Initial Appointments, Confidentiality and Overview of CAPS Services:
Additional Information and Important Links:
Professional Training and Development: