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General Medicine

We are here to provide you with high-quality, accessible medical care to optimize your health and personal success. Our staff is experienced in addressing the health concerns common to students and we strive to stay abreast of emerging issues. We will make every effort to streamline your care for the most efficient use of your time and financial resources. When specialty care is necessary for your condition, we will coordinate your referral to an appropriate health care setting and clinician. We hope that you will access our clinic for your health care needs and concerns.

Our team is composed of physicians, nurse practitioners, nurses, and physician assistants. We also have University of Virginia medical students and residents who see patients under the direct supervision of staff physicians.

Our services are offered in a confidential, sensitive manner. Common types of visits include:

  • Acute illness or infection
  • Injury
  • Dermatologic problems
  • Musculoskeletal pain
  • Health screenings
  • Care for chronic health problems
  • Allergies and asthma
  • Abdominal pain and GI distress
  • Fatigue
  • Sexually transmitted infection
  • Physical
  • Eating Disorders

Office procedures available in General Medicine include:

  • Simple laceration repair
  • Cryotherapy for warts
  • Ingrown toenail partial removal
  • Incision and drainage of abscess

Specialty Care is sometimes necessary for your condition. This may involve a referral for an office visit with a specialist or transfer to the Emergency Room. Whatever your needs, we will ensure that your care is coordinated and timely.

Health Prevention is highlighted in our clinic. We offer:

  • Required and recommended vaccinations
  • annual flu shots
  • physicals
  • screening for sexually transmitted infections
  • pre-participation athletic physical
  • pre-travel counseling

We look forward to seeing you in our clinic. Patient visits are by appointment. Please call to schedule at
434-972-3915
. For urgent health problems, a nurse triage system is in place by phone. The nurse will advise you regarding self-care, refer you for same day care for an urgent need, or suggest that you make an appointment at a later time if appropriate.

Clinic Hours

Fall and Spring Semesters: Weekdays 8:00am-5:00pm

Summer Sessions and Breaks: Weekdays 8:00am-4:30pm

After Hours: 24/7 availability for urgent health matters that cannot wait until the clinic re-opens. In-person visits are only available during clinic hours.

Emergencies: Call 911

Appointment Logistics

We are located on the left wing of the main level of Student Health as you enter the Brandon Avenue entrance. Please arrive 10 minutes early for your appointment. If you arrive late, your appointment may be rescheduled. Bring your student ID and your insurance card with you to all appointments.

Self-Check-in: Please use the self-check-in computers located in the main and ground floor lobbies to check-in for your appointment. After checking in, proceed to the appropriate waiting area.

Immunization Appointments: Appointments for vaccinations (except for travel) do not require a visit with a physician. These appointments can be scheduled online through the Healthy Hoos portal.

Costs

Familiarize yourself with potential costs associated with your visit before you arrive. Full information regarding billing and insurance is available on our website.

  • Most professional services do not incur a charge (ex. visit with a physician, nurse).
  • Laboratory and radiology costs will be billed directly to your insurance by the UVA Health System. Uncovered costs will be billed to you by the UVA Health System. We suggest that you call your insurance company BEFORE your appointment to find out whether tests performed by the UVA Health System (NOT Student Health) are covered by your insurance plan. Also inquire about potential out-of-pocket expenses.
  • Costs for immunizations, medications, treatments, and supplies given at Student Health will be billed to your student account.
  • Costs for prescription medication obtained at the Student Health pharmacy will be billed directly to your insurance by the Student Health pharmacy. Payment for uncovered costs is expected at the time the medication(s) are filled.

No Show Charge: If you need to cancel or change your appointment, please call Student Health at 434-982-3915 during normal business hours. If we do not see or hear from you by the end of the business day on the day of your appointment, your student account will be charged $25.

Education

There are many sources of health information available on the internet- some good and some not so good. We encourage you to use only trusted resources and to check with Student Health if you have questions about what you have read. Below are some reliable websites for health information:

Center for Disease Control

Virginia Department of Health

Mdeline Plus

Questions or Concerns

We strive to provide excellent patient services. If you have a question or concern regarding your care in General Medicine, please contact us.*

Meredith Hayden, MD
Director of General Medicine
Elson Student Health Center
PO Box 800760
Charlottesville, VA 22908-0760
Phone: 434-982-3915
Email: meh5e@virginia,edu

Sandi Murray, RN
Director of Nursing, Quality, Compliance
Elson Student Health Center
PO Box 800760
Charlottesville, VA 22908-0760
Phone: 434-924-1538
Email: sjm7x@virginia.edu

*Individual clinicians are available by secure message (Healthy Hoos) or by phone 434-983-3915.