Skip to Content

Aetna Student Health Insurance

Aetna Student Health administers the University of Virginia student health insurance plan.  Aetna Student Health has more than 30 years of experience in student health insurance. It employs more than 350 individuals focused on all aspects of student health insurance. Aetna Student Health partners with approximately 250 colleges and universities on a fully-insured basis and is the largest student health administrator in the country. It proudly points to the fact that they retain a majority of their college clients and enrolled students each academic year and that it insures more than 525,000 students and dependents nationwide. Aetna Student Health members are provided access to preferred providers through the nationwide Aetna network.

In 2001-2002, Aetna Student Health, then known as The Chickering Group, was first selected to administer the University’s student health plan following an open and competitive Request for Proposal (RFP) process.  The selection committee consisted of University faculty, students, and administrators. Aetna Student Health was awarded a three-year contract, which expired on August 24, 2005. The contract included an option that permitted two one-year renewal periods.  The University exercised both options for renewal, causing the original contract to expire in August 2007.

In 2006, the University conducted another open and competitive RFP for the student health plan. The selection committee, which again consisted of University faculty, students and administrators, awarded Aetna Student Health the contract for the 2007-2008 plan year with annual options for renewal over the next 14 years. Following comprehensive review of the plan and negotiations to ensure a competitive rate, the University exercised its options for renewal by executing a contract with Aetna Student Health for the last six plan years. Following the same process, the University exercised its seventh option for renewal for the 2014-15 plan year.

Must students enroll in the Aetna Student Health?
No; however, the University encourages students to compare alternative plans to the Aetna Student Health. For information to aid such comparison, click here.

Are all student classifications at the University of Virginia eligible to purchase the Aetna Student Health plan? 
No. Only students who pay the comprehensive student fee with access to Student Health are eligible to purchase the Aetna Student Health plan.  Any student with questions regarding eligibility should contact Student Health Medical Records at (434) 924-1525.  Please note that non-resident and non-degree-seeking students are not eligible to purchase the Aetna Student Health plan. Students enrolled in the School of Continuing and Professional Studies and certain special degree programs, including the Darden MBA for Executives, Commerce MIT (16 months), Commerce MIS graduate plans, and the BIS undergraduate plan, are not eligible to purchase the Aetna Student Health plan.

If I have the U.Va.-sponsored Aetna Student Health Plan, do I need a Primary Care Physician (PCP)?
No. Aetna Student Health partners with Aetna's national PPO (Preferred Provider Organization) with more than 1,000,000 providers, pharmacies, and facilities, including the care providers at Student Health. Students insured by Aetna Student Health can minimize out-of-pocket cost by using Student Health where students will NOT be charged the $25 visit co-payment; lab or radiological tests ordered by Student Health physicians and any services/supplies (except Pharmacy) provided at Student Health will be covered at 100%. With other participating Aetna providers, a $25 co-payment is customary for each visit; diagnostic services are covered at 80%. You may seek treatment from a non-preferred provider or facility at higher out-of-pocket costs.

As a student insured by the Aetna Student Health Plan, do I need to obtain a Student Health referral before seeing a specialist -- Dermatology or Orthopedics for example?
No. Referrals are not required with the Aetna Student Health Plan but students are encouraged to come to Student Health for continuity of care.

Under the Aetna Student Health Plan am I covered for medical treatment while studying or traveling abroad?
Yes. If you are enrolled in the Aetna Student Health Plan no matter where you travel as a student, you are covered 24-hours, worldwide. You will receive an On Call International Card, which makes you automatically eligible for additional travel services. For more information, go online or review your Aetna Student Health Insurance Plan booklet.

Does the Aetna Student Health Plan cover substance abuse and mental illness treatment?
Yes. If medically necessary, substance abuse and mental illness will be covered. Generally, the extent of coverage may depend on what type of treatment is provided on an inpatient or outpatient basis. Refer to your insurance brochure which may be found at (Updates coming soon!) or call the number on your student identification card.  You may also call Student Health Counseling and Psychological Services (CAPS) at (434) 924-5556.

What is the easiest way to enroll in the Aetna Student Health Plan?
Student may enroll on-line.

What is the U.Va. Aetna Student Health Policy Group Number?
The policy number is 812806.

Where can I obtain additional information about the Aetna Student Health Student Insurance Plan?
Aetna Student Health's website is or call U.Va.'s Aetna Student Health Customer Services Department at 1-800-466-3027. You may stop by the U.Va. Student Health Center and pick up information from the Insurance Coordinator. The Insurance Coordinator can be reached at (434) 243-2702.