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ITC Computing Help Desk to Offer Extended Hours

January 29, 1999 -- Computing questions don't just come up between 8 a.m. and 5 p.m., Monday through Friday. If you're a student working in a lab, a faculty member at home, or a staff member on second shift, there's a good chance that you've had questions after normal University business hours.

The ITC Computing Help Desk has extended consulting hours during most nights. In addition to the Help Desk's regularly scheduled hours, phone consulting will be available by calling 924-3731 between 5 and 11 p.m., Sunday through Thursday evenings. Help Desk staff will be available to answer the usual range of PC, Macintosh and Unix-related computing questions. There will be no walk-in consulting available and the statistical computing support schedule remains unchanged. Changes to hours will be posted in the System Alerts and Downtimes section of ITCWeb (http://www.itc.virginia.edu/itcweb/new/alerts/home.html).

The pilot program will run through the end of the spring 1999 semester. Comments about the extended hours may be directed to gwp4p@virginia.edu.

FOR ADDITIONAL INFORMATION: please contact the Office of University Relations at (804) 924-7116. Television reporters should contact the TV News Office at (804) 924-7550.
SOURCE: U.Va. News Services

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Top news site edited by Jane Ford (jford@virginia.edu); maintained by Karen Asher (kac@virginia.edu); releases posted by Suzanne Raileanu (sr3r@virginia.edu).
Last Modified: Wednesday, 02-Jun-1999 11:57:25 EDT
© 1999 by the Rector and Visitors of the University of Virginia
Topnews Information: (804) 924-4298.

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