Forces Reduction Of Facilities Management Services
September 18, 2002--
meet an expected reduction of more than $1 million in state funding,
the University of Virginia’s Division of Facilities Management
will reduce custodial services, maintenance services and classroom
and landscape improvements beginning next week, Robert P. Dillman,
chief facilities officer, announced today. The latest budget reductions
are in addition to a 4.6 percent cut already built into Facilities
Management’s current year operating budget and a 77 percent
reduction in maintenance reserve funding.
will be limited to classrooms, restrooms, corridors, and other public
spaces in University-owned and academic facilities. Because individual
offices and laboratories will not be cleaned on a regular basis,
individual office trash receptacles should be placed in the corridors
where the custodians will empty them. University departments also
may note a change in the staff supporting their facility as Facilities
Management reorganizes to accommodate these changes. This reduction
in custodial services will result in the termination of two contracted
cleaning services and a significant reduction in services rendered
by a third.
the current level of support for maintenance service calls, frequency
of some preventive maintenance work will be reduced.
these changes will create some frustrations for our customers, as
well as for us,” Dillman said. “For example, we expect
to receive an increased number of service calls due to failures
associated with less frequent maintenance. Our staff will be as
responsive as possible, but the result, unfortunately, will very
likely be longer waits for service.” Some less-essential maintenance
work will be put on a waiting list until funds are available, he
landscape improvements have already been eliminated and safety and
security improvements have been significantly reduced. The limited
remaining classroom improvement funds will be focused on repair
of existing classroom furnishings. Funds will not be available to
replace furnishings this year. Those who use classrooms are urged
to continue to treat them responsibly.
in service run counter to our mission to provide the very best learning,
research, and health care physical environment,” Dillman said.
“Facilities Management will work to provide the best possible
support, and will work with our customers to meet special needs.”
Management Reductions Fact Sheet
In order to manage the pending budget reductions, Facilities Management
will take steps to reduce the cost of custodial services in Academic
Division (non-Medical Center) facilities. Though the amount of the
budget reduction is not final, all the current scenarios are severe
enough that we must act now to minimize the impact on University
employees and buildings This means severely curtailing the amount
of cleaning done by three custodial contractors.
What specific actions are being taken?
We will eliminate two contracted cleaning services – Service
Management Systems and WorkSource Enterprises – and significantly
reduce the contract of a third firm, Turner Cleaning.
What is the impact on each contractor?
The Turner Cleaning contract will be reduced to less than half of
its current value.
The Service Management Systems and WorkSource Enterprises contracts
will be stopped.
There is also an impact on UVA custodial staff. There will be reassignment
of duties in order to clean the space currently cleaned by the contractors.
The cleaning frequency for some areas, such as offices, will be
reduced to keep the individual workload at an appropriate level.
How many people are impacted by this budget reduction?
Current understanding is that:
Service Management Systems has (5) FULL TIME and (4) PART TIME employees;
Turner Cleaning has (2) FULL TIME and (11) PART TIME employees;
WorkSource Enterprises has (7) FULL TIME employees working at the
When will this take effect?
The contracts provide for the University to terminate with 30 days
notice, so this will take effect around mid-October.
Were there other options besides reducing custodial contracts?
Custodial work is labor intensive. More than 90 percent
of the cost is in labor, so cutting the budget means the cutting
of hours devoted to the work. The University is doing everything
within reason to avoid laying off state employees. Thus, we will
be reducing custodial contracts as a means to protect University
employees. Our custodial contractors have done an excellent job
for us, and we would like to have them back working at the University.
are we reducing custodial services instead of maintenance services?
We are actually reducing both. While we are reducing some maintenance
services, we recognize that the impact of a reduced custodial operation
will not have the long-lasting effect that negligence in maintenance
Wooding, (434) 924-5846