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IT Project Management
Project Management Glossary
A project is a temporary endeavor undertaken to create a unique product, service, or result (A Guide to the Project Management Body of Knowledge (PMBOK, Fourth Edition).
What follows is guidance on whether an activity is a project or is an operational activity: *
One core distinction between these two is whether or not the activity is unique.
- In general, unique activities are not repeated and thus not routine or operational in nature.
- Although operational activities do not fall under the project management framework, the tools and techniques may and often do prove useful in performing those activities.
- The following table helps demonstrate the differences between projects and operations.
|IT Project||Routine Operational Activity|
|Installing a new software application or a full version upgrade||Installing maintenance patches of .x ("point") releases|
|Redoing the campus network infrastructure||Replacing failed network equipment|
|Creating a new technology-enabled classroom||Adding or removing a software application from the classroom software build|
Exclusion: Research Projects, Research Initiatives, and Instructional Programs
In accordance with University policy, research projects, research initiatives, and instructional programs are excluded from this project definition. The guidance provided on this website does not attempt to address unique aspects of those endeavors.
A stakeholder is a person or organization (e.g., customer, sponsor, performing organization, or the public) that is actively involved in the project, or whose interests may be positively or negatively affected by execution or completion of the project. A stakeholder may also exert influence over the project and its deliverables (A Guide to the Project Management Body of Knowledge (PMBOK, Fourth Edition).
- Examples of stakeholders: project manager, project team members, business unit manager, impacted population (students, faculty, staff), help desk.
* The information was derived from George Mason University's definition of a project.