Date: November 22, 2013
To: Parents of All University Students
This message is coming to you as a final reminder about the opportunity for certain students to sign up for complimentary one-year credit monitoring.
We recently learned that the timing of the Thanksgiving holiday will affect the availability of the call center referenced in my previous email to students (below). The last day for students to contact the call center is Wednesday, Nov. 27, 2013. For this reason, affected students are being encouraged to sign up by Nov. 27 (students who were not affected include international students and those students who are not expected to pay the comprehensive fee).
I have sent a similar message to students, asking them to follow the same instructions as below to sign up. To briefly summarize the two possible scenarios for signing up:
Students who have already signed up do not need to do anything further.
Other important details, which remain accurate, are covered in the below email.
Thank you for your support in this matter, and my best wishes to you and your entire family for an enjoyable Thanksgiving holiday.
Patricia M. Lampkin
October 30, 2013
Earlier this month, I wrote you about an offer to sign up for complimentary one-year credit monitoring. The original deadline (Oct. 31) has now been extended to Nov. 30, 2013.
We encourage you to take advantage of this offer if you have not already done so. If you have already signed up, you do not need to do anything further.
ProtectMyID® Alert, the name of the complimentary credit monitoring product from Experian®, is being offered to you because your Social Security number inadvertently appeared as part of your mailing address on a brochure about the UVa Student Health Insurance Plan administered by Aetna Student Health. More information about what happened is available here.
To sign up for complimentary credit monitoring: In July, you were mailed a personalized letter with an individual activation code and instructions for signing up. If you still have the letter, which was mailed to your address on record with the University, please follow those instructions. If you no longer have the letter, please call 1-877-216-8137, Monday through Friday, between 9:00 a.m. and 7:00 p.m. Eastern Standard Time. (Closed on U.S. observed holidays, such as Thanksgiving Day, Nov. 28, 2013.)
If you tried to sign up previously and were not able to because of an extenuating circumstance, please call 1-877-216-8137 during the times stated above. We are aware that some of you, either because of the lack of an independent credit history or because you are/were under age 18, had attempted to sign up previously. The University has worked through these issues with Experian®, and we encourage you to call again to take advantage of this offer. You do need to call, as these special issues cannot be addressed online.
More about this product: Experian's® ProtectMyID® Alert helps detect possible misuse of your personal information and provides you with identity protection services focused on immediate identification and resolution of identity theft. ProtectMyID® Alert is free to you, and enrolling in this program will not hurt your credit score. Unfortunately, due to privacy laws, we are not able to enroll you directly.
Your credit report: Once your enrollment in ProtectMyID® is complete, you should carefully review your credit report for inaccurate or suspicious items. If you have any questions about ProtectMyID®, need help understanding something on your credit report, or suspect that an item on your credit report may be fraudulent, please contact Experian's customer care team at 877-371-7902.
You may also obtain a copy of your credit report, free of charge, directly from each of the three nationwide credit reporting agencies. To order your credit report, free of charge once every 12 months, please visit www.annualcreditreport.com or call toll free at 1-877-322-8228.
Again, we encourage you to sign up for ProtectMyID® by the November 30 deadline.
Patricia M. Lampkin
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Last Modified: Friday, 22-Nov-2013 15:36:44 EST
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