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Bus Charter Policies

1. Charters cancelled on the last business day before the event, are subject to a two hour minimum charge per bus.
2. If a charter coach or mini bus is not available for mechanical reasons, a 36-passenger transit bus will be substituted.
3. Charter hours billed will be an accumulation of startup, shutdown, running and layover times.
4. UTS cannot guarantee that charters can continue more than 1 hour beyond the arranged end time.
5. If there are extra charges incurred for the charter, i.e., parking passes, extra cleaning requirements, etc., these charges will be passed along to the customer.
6. Behavioral issues or failure to pay a charter bill may result in a group being banned from chartering UTS buses.
7. If payment for charter services is not received within 30 business days after the event has been invoiced the credit card number used to reserve services for non- affiliated entities will be charged the invoice balance.
8. If UTS confirms a charter but must use an outside contractor for operational reasons, UTS will absorb the difference between the outside provider's fees and UTS's fees.
9. Logistical changes can be accepted up to three business days prior to the charter. Changes made after that time may not be accommodated.