Access
and Preparation
How
will I be notified of my system log-on and passwords?
Upon your employment, your supervisor will receive
an Integrated System-generated message with your user
ID and temporary
password. Your supervisor will provide you with the
information.
How
frequently will Integrated System passwords expire?
The Integrated System passwords will change every 45
days (except if you only have Self
Service responsibility, in which case it does not expire).
The VPN passwords
will be
required to change annually.
What
if I forget my Integrated System password?
Call 434-924-HELP (4357).
Why
doesn't my Integrated System password work?
One reason might be that you are trying to use your
VPN password for your Integrated System log on. The two are not
the same unless you have created them the same.
The
bottom of some of my forms go off the bottom of the
screen so that I cannot see the fields and buttons.
Can I change this?
The recommended display settings for use with the Integrated
System are 1024x768 pixels. These settings are the current
default for DCI computers, however older systems or
systems whose settings have been changed may be set
to use 800x600 or another setting.
If a system is set to 800x600, some of the forms in
the Integrated System may be partially hidden, with
the bottom of the form below the bottom of your screen.
If you prefer the larger size of the 800x600, you may
need to move some of the forms in order to see the bottom
of them. To do so, simply click in the title bar and
drag the form up the screen.
If you would prefer the smaller view of 1024x768, or
would prefer not to have to move forms that don't fit
on the screen, set your display settings to 1024x768.
To do so, follow these steps:
-
From the Start menu, choose Settings, then Control
Panel.
-
Double-click on the Display icon.
-
Click on the Settings tab.
-
In the Display Area or Screen Area box, drag the indicator
left or right to change to 1024x768.
-
Click the Apply button, then click OK on the warning
dialog box.
-
Click the OK button on the Display settings dialog
box and close the Control Panel window.
Where
can I get assistance in structuring my office and workforce
to best utilize the Integrated System?
Contact the Office of the Comptroller, 924-4294,
to request assistance.
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