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Receiving - Returning Goods (for PO's created prior to 12-4-06)

Use these instructions to return goods for purchase orders created prior to the Marketplace (prior to Dec. 4, 2006).

Note:  If goods or services were ordered in the Marketplace 12-4-06 and after, use the on-line self service training for instructions on how to return those goods.

http://www.procurement.virginia.edu/main/departments/PUCMemos.html#MPTraining

Distribution

Director of Procurement Services

PO Administrator

PO Buyer Manager*

PO Purchaser*

PO Receiver *

Related Procedures

Receiving - Resolving Receiving Discrepancies

Ownership

The Director of Procurement Services is responsible for ensuring that this document is necessary, reflects actual practice, and supports University policy.

Integrated System Purchasing
N ® Purchasing : Receiving ® Returns
Find Returns

1. For Source Type, select Supplier from drop-down list (defaults).

2. To find the receiving return header, enter search criteria in other fields, as desired, including receipt number, purchase order number, supplier name, receiving location, etc. to narrow your search.

3. Click on the [Find] button to open the Receiving Returns form.

4. Place the current record indicator (the blue box) next to the appropriate item.

5. In the Quantity field, enter the return quantity. 

The Integrated System selects the line and places a check in the line selector check box.

6. In the Return To field, select Supplier from the list of values.

The supplier name will automatically appear in the Supplier/Customer/Location field.

7. Record RMA Number (not required).

If the vendor supplies a Returned Materials Authorization (RMA) number or other reference number for the return, document the appropriate number in the RMA number field.

8. Repeat steps 4-7 to process any other returns.

9. Save your work.

Effective: 03/22/07

Revision: 5 dhw5y