Long Distance Access Code Process Review
The goal of the team will be to examine ways to streamline and automate the access code request process. The team will review existing workflow and identify opportunities for improvement; interview various staff/faculty around Grounds to determine issues; explore methods for electronic requests; and assess opportunities for a secured online code generation system. The kick off meeting took place on February 13, 2009
Team Members
Rick Oliver, Team Lead, ITC Communication Services
April Brown, ITC Communication Services
Roberta Mason, ITC Communication Services
Mandy Wyant, Office of University Career Services
David Thacker, Audit Department
Lea Moore, Process Simplification
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